New and used 2026 Ford Escape SUVs for sale near Adelphi, MD

The car buying experience was so smooth. We traveled an hour and a half to check out the car. Jordan had the car ready for us and we were test driving it within minutes of arriving. Jordan was very open, nice and made our experience wonderful.

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

I am again impressed by Sheehy. I have purchased 2 cars from their Subaru dealership. I wanted to try something new. Maxx Manu at their Springfield Ford did not disappoint. He provided the warm welcome and lissltened to my concerns and and budget to find the right car. I'll be back to see Maxx again and I would recommend him to anyone!

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

Ashley & co handled the repair with my Mustang well! The catalytic converter failed and fortunately fell under warranty. Dropped it off and picked up with a few days with no issues.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

I have and will continue to refer clients. There are no pressure tricks and staff are quite courteous. Selection was what I needed, and they had selection.

Everyone at the dealership was super nice and specially Clarity our sakes rep. Had pretty much everything done before we arrived and got a great deal.

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

Sheehy Ford was easy to work with and low pressure. I got my car in record time at the price I expected.

Work was done quickly and correctly. Staff was courteous and happy to answer any questions.

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

Pretty straightforward transaction with Spencer And manager Mike, will buy again in the future at koons Baltimore ford Love my new F150 lobo

Excellent service. Employees are exceptional. Even on their day off they took the time to attend to me and be sure that I would find what I was looking for. Lender is very charismatic and professional. I recommend the dealer 100%. Thank you very much Pete and Eric for your excellent service.

Dealership had great customer service and it was very pleasant. Everyone was super nice and respectful