New and used 2026 Ford Escape SUVs for sale near Balch Springs, TX

I recently purchased a 2025 Ford Mach-E, and I couldn?t be happier with the entire process, thanks to the exceptional service provided by Holden Payne and Kyron Session! From the moment I walked into the dealership, Holden and Kyron made me feel welcome and understood my needs. Holden?s deep knowledge of the Ford Mach-E was impressive, and he patiently walked me through all the features of the vehicle. He was never pushy and took the time to ensure I was comfortable with my decision. Kyron was equally amazing, handling all the paperwork and finance options with such efficiency and clarity. He explained everything in detail and made sure I felt confident about my purchase. Both of them were professional, personable, and truly went above and beyond to make sure I was satisfied with my new car. The 2025 Mach-E is an absolute dream to drive, and I?m thrilled with my purchase. Thank you, Holden and Kyron, for making this experience smooth and enjoyable! I highly recommend both of them if you?re considering buying a Ford!

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

Kris was top level service for me and my family. He made us feel like it was his vehicle that was getting repaired and the quality of work showed up.

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

The entire service team at AutoNation Ford Frisco was outstanding. And the process was seamless from making the appointment to its completion. I would like to recognize my Service Advisor, Oscar Castillo, who was top-notch. He was very professional, kind-hearted & accommodating! He explained everything to me in great detail & kept me apprised of my car’s progress! It is this genuine integrity that brings me back to AutoNation Ford Frisco!

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Peggy does a great job. Always attentive to my needs. Always goes extra mile to make sure I?m satisfied. And, always honest about what they can and cannot do.

Great experience. Juan was Super helpful. Turns out the new part was faulty. Juan took it right back and get me a rental. That was a huge relief.

Service was great. Service advisor was great. Dealership was clean and offered drinks. Service Advisor told me all about what was being done and how long it take.

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Outstanding experience!! Will definitely do this again! Technician was so nice and he did the job quickly. This was very convenient and the customer service when scheduling was excellent!

Customer service was very friendly and not pushy at l. Job was done correctly and fast, no hassle at all. We for sure will be coming back for our future vehicles needs.