New and used 2026 Ford Escape SUVs for sale near Erwin, NC

The service department has been transformed with top-notch customer service from Dane. He has done a great job keeping me updated on some major repairs. He is a true customer advocate. Thank you!

No pressured sales and enjoyed working with them. Satisfied with the final cost and no hassles with pushing extended warranty. My first experience with Crossroads and very satisfied.

Purchased used truck from Westgate drove it back to the office and the brakes were making noise took it back to Westgate made them a wear of the problem and they stated it passed inspection also we don't work on Fords.

Mr. Kevin Boykin was very attentive to our needs, he is an excellent sales person and it dodge not take all day,if you are in need of vehicle please go to Liberty Ford and see Mr. BOYKIN

I had an appointment on August 20th for a recall on a 2022 Ford F150. I arrived early and Dane Hedgepeth took me as soon I walked in. They checked the recall and Dane came and got me, explained everything to me and was very polite, helpful, and gave me a card in case I had any questions. He is so asset to Classic Ford of Smithfield.

Courteous, efficient service visit. I wanted to get my recall attended to however the advisor said it was a4 to 6 hour process. They did offer to pick the vehicle up and preform what was needed at a later date.

I was impressed with the professionalism and knowledge of the service and parts staff. The only dealership, that will service my truck in the future will be Classic Ford

Great communication. Excellent Service from start to finish. All personnel went above and beyond, everyone was friendly, helpful and efficient in what they did. Cannot recommend highly enough.

Professional knowledgeable customer caring friendly committed staff. Dependable! Highly recommend Classic Ford for their service department.

Jason is like having a big brother that looks after my car. The service department gets my car serviced promptly. I highly recommend Classic Ford of Smithfield.

Jarod the General Manager always goes above and beyond to get the deal done. Alex, my new Salesman, Bill B retired, was great. Alex knows the product. Approaches the buying process on the customers terms. I wouldn't deal anywhere else

I was pretty upside down in my Charger. I have been wanting a Mustang for a while and finally decided to get one. I went and saw Chip there and explained everything to him about being upside down and not knowing if I could trade out of it yet and we sat down found the right one and went to work on it. With the help of the manager who is also the GM Jared we were able to get the deal done and I drove out with a brand new 2025 Mustang. My payments including gap and a service contract in hand were right where I was wanting to be. Great people. If you?re looking for a new ford go to Crossroads Ford in Sanford talk to Chip and hopefully you?ll also be working g with Jared and they?ll do everything they can to get you into what you want.

Repairs we completed in a timely manner. However, a small plastic trim was damaged in the process. The Customer Service Associate looked over, apologized, took a picture and assured me they would order the part and call me as soon as it came to schedule an appointment to get it replaced. He was outstanding in answering all of my questions in a professional, and knowledgeable manner. Dylan Moon was very courteous and thoughtful.