New and used 2026 Ford Escape SUVs for sale near Forney, TX

Kris was top level service for me and my family. He made us feel like it was his vehicle that was getting repaired and the quality of work showed up.

Iliana was a great sales rep. She was kind and very understanding of what I needed. She acquired to my needs and didn’t make me feel pressure to make any decisions until I was ready. 10/10 experience with Iliana Davila.

Iliana Davila made it so effortless for me. She’s such a fantastic person. Will be doing more business in the future.

On time and courteous. Made transaction easy and pain free. Very courteous and very professional

I have always trusted my 2011 Ford Edge with Ford Service since day one. I moved to Mesquite TX so I started to use Town East Ford. I had one service appointment with an issue but they went above and beyond to take care of it, even after a considerable amount of time had passed. This spoke to me about their honesty and integrity. Most other service departments would have ignored me, but they didn’t. So I will continue to use them and recommend them to all of my friends and family. Thank you, Town East Ford Service!

I personally want to thank Gene, Jacob and Presley for taking a personal interest in helping a disabled combat veteran with the purchase of my new truck. What a true patriotic dealership family. Gene, Jacob and Presley went out of their way to make sure I was given the best deal possible along with making me feel important. On top of receiving the best care and deal, they are also going out of their way to make sure my vehicle has the modifications needed for my disability. God bless the entire Town East Ford family.🇺🇸

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Great experience. Juan was Super helpful. Turns out the new part was faulty. Juan took it right back and get me a rental. That was a huge relief.

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

Outstanding experience!! Will definitely do this again! Technician was so nice and he did the job quickly. This was very convenient and the customer service when scheduling was excellent!

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

Customer service was very friendly and not pushy at l. Job was done correctly and fast, no hassle at all. We for sure will be coming back for our future vehicles needs.

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.