New and used 2026 Ford Escape SUVs for sale near Roberts, WI

We had a great experience with Mitch! When we got to the dealership for our test drive he was super familiar with the vehicle and was able to tell us all the details. I have worked with sales associates at dealerships who are not familiar with all the features like that, so I really appreciated him doing his homework and being prepared and knowledgeable. The dealership is kid friendly, clean and everyone is really nice to work with. We will come back if and when we need another vehicle!

Had my car in for service at Hastings Ford for new tires and some repairs etc. Nicole, the service advisor, was wonderful. She has great communication and kept me updated with progress of repairs. Nicole also handled all of the communication and dealing with the warranty company, which I really appreciated. It was really helpful having just one service advisor to work with and ended up liking that the service department was smaller and not as hectic as others. I really appreciate having my “go to lady” in the service dept. 😊

Just a quick note to THANK YOU!! It was easy working with you guys with your help and knowledge. I picked a new truck in the showroom. This is my 2nd truck from Hastings Ford. Can't wait to drive up to the lake. Keep up the great work Zach Large (salesman) and Bruce Dorman (sales manager)!

Update to previous review, I took the car into the dealership today. Gave them a letter of everything that happened to the manager. He went and talked to the appropriate people. Than had a detailed clean it and do what he could also said if that did work they had another solution to try. The car now smells new again after a month and my wife can finally ride in it again. I want to apologize and thank the Manager for understanding and helping us fix the horrible smell. I at this point would definitely buy from Hastings Ford again.

We found a used F150 online at Hastings Ford that met our needs. We scheduled a test drive and ended up buying the truck. It was as advertised - the differentiator for us was the service we received, and the no pressure sales and ability to negotiate. We had never been to Hastings Ford and we are happy to leave them a 5 star review for the unit as advertised and the best service we've received from a dealership. Shout out to the entire sales/finance team for working with us on a snowy, late Friday afternoon.

Absolutely amazing service center, I was so impressed with how quickly they were able to get me in and get everything done for a great price! The new facility is beautiful and will definitely be using them in the future!!! 6 out of 5 stars if possible, I couldn't have asked for a better experience!

Service department is excellent! We purchased a vehicle from a Ford dealership in Bloomington. Upon driving off the lot, we felt brakes felt funny. We immediately turned around. The dealership said they could not look at it for two weeks. Problem was we were driving it out to CA to my son, active duty military. Dealership was aware. So, I called Forest Lake Ford, this was on a Friday. Explained the situation. Upon hearing my son was active duty, we were leaving the next day, they told us to bring it in. They fit us in! Even gave me a flower! THEY took the time, THEY cared! I now take my personal Ford Edge to them! Top notch!!

What a great experience! We were able to speak with a salesperson right away. He took us on a pre-planned test drive with a variety of roads. After agreeing to purchase the car, it was only a short time to get all the paperwork in order. Our experience was seamless, and would definitely recommend. A positive side note is that building is new and just improves the experience.