Used Ford Escape Active for sale near Alliance, OH

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Jerrid is the most patient car sales that I have ever worked with, considering my situation with chapter 13 discharge. This dealership has shown that it is quality above the rest. Jerrid showed great leadership skills and would not stop until he was able to get the bank to buy the deal. Ish was also a great help with getting this deal done. Thank you!!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Perfect experience, had everything ready when I got there . Looked the vehicle over test drove it signed a few forms and out the door

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

My car was brought in from a dealership an hour away. During my test drive the airbag light was on. Not one of the tires was the same brand. Didn?t know that was allowed. They compromised with splitting the cost of just 1 new tire. It?s been 5 days and the airbag switch still hasn?t been replaced. (They?re wrking on it). I?d like my new car soon. They cashed my check. However, the manager has been terrific.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

My Wife wanted to trade Her 2013 Van for a New 2019 Van. She was hesitant to Go Shopping for months. We went to 2 other Dealerships 'Before' We shopped at Columbiana Chrysler Dodge Jeep. What a Great Dealership !! No Hassle, No Pressure, No Drama ! Thank You Very Much Joey Clegg !!!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Quick and easy process. Jerrid Marhefka was helpful, attentive and easy going. Thanks Kia of Steeetsboro

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

It definitely helps to know what car you want and compare prices for a while before heading to the dealership to make a purchase. We decided to drive to Liberty Ford Canton just over an hour from home because they had the car we wanted for an almost unbeatable price. Everyone that we work with was exceptional. Our salesmen Justin Carver and Justin Hugh are top notch. The purchase took about 3 hours start to finish. We could not be happier.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Tim listened and found the perfect car for me. It was an easy process and he made it fun. All of the staff were outstanding.

My experience was the best I ever had buying a car Aaron Kyer made sure I was happy and good with the payment he gave me a lot of information, that helped me through the process. Everyone at the outlet was wonderful I would tell anyone looking for a car go see AA-Ron Kyer he is awesome!!!!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I just recently turned in my lease, and it was a great experience . Rob Zabol was very helpful. Ashley Huff also very nice, all in all a very good experience!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Excellent buying experience. Trustworthy salesman. No high pressure tactics. Took time to listen to my searh requirements. Great quality buy! Smooth process. Satisfied customer.Easy access & convienent location.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Ean was our salesman and he was top notch, professional, courteous, and listened. Really earned our business and was a pleasure to work with him. So happy to have taken the drive from PGH. Well worth the trip. Thank you

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Jerrid helped get us the car we came to see. We are very happy with his service and our experience at Kia of Streetsboro after spending a few weeks looking other places. We will definitely recommend this dealership to others!

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Seth Loudon made the buying process seamless and easy. I live out of state and Seth took the time to make me a personal video of the vehicle and go over its capabilities and functionality. The communication and open and informative. I would highly recommend Loudon Motors for your next vehicle purchase.

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

I purchased the vehicle sight unseen. I felt very comfortable with everyone I spoke or text too. I do not like the car purchase process however I would buy from them again even though they are in Ohio and I am in Connecticut.

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.