Used Ford Escape Active for sale near Hillview, KY

It is always pleasant atmosphere, clean and employees are friendly. The wait has never been really long. The person who takes me home while my car is being work on is also very nice and friendly. Plus when ever I call to check on my car, the person is very nice and helpful.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I can’t say enough about the dedication Shawn Smith provided me in helping to find an absolute perfect car which exceeded my expectations! It is very scary to buy a vehicle and totally understand the process. Shawn explained each detail of the and ensured I was comfortable as we navigated my needs and wants. I have never experienced that quality of service. If you are looking for a vehicle, visit Jeff Wyler and ask for Shawn!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I am 53 years old, and have bought several vehicles over my lifetime. In the past I have traditionally been a Ford guy. I was treated poorly in my opinion by Swope Ford and refuse to go back. When I stepped into BIG M, I had a completely different experience. I was greeted instantly, I was helped throughout the entire process (even when we were difficult, and couldn?t decide). The best part was My wife and I were never pressured at any point. The Big M team was fantastic, and I am a new loyal customer!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Doren was very easy to work with and knowledgeable about the vehicles. He was very professional. No sales pressure. Did not buy yet. Hopefully what I'm looking for will come in soon.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

From the time we stepped into the facility we were treated very well and helped us through the process. Definitely would recommend them to family and friends.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I drove 950 miles to buy a specific used car and it was worth it!! The vehicle was just as described. The salesman knew I would be less than happy if it wasn't. After the deal had been agreed to the owner came out to me and noticed the gas tank was less than1/4 tank and handed me a "L" note and apologized for the tank not having more in it! A truly nice gesture.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great experience ! I worked with Bradley Wallace and Mayur Reddyreddy on purchase on my long awaited 2022 Bronco w/Sasquatch Package. The vehicle was better than even expected and both Bradley and Mayur were great to work with; very professional and felt like they put my needs first… I’d definitely recommend James Collins Ford to anyone in the market for new or clean used vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Devin was a pleasure to work with! We are very much enjoying our most recent purchase.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I always have a great experience at James Collins ford. Ryan took great care of me and I was in and out of the dealership after having my regular maintenance and tire rotation on my car in less than an hour. Thank you, that is why I keep coming back.

I ended up getting my nearly 4 year-old battery replaced at no charge. I had not really noticed any degradation of the cars operation even after being alerted by the notice, but I have noticed improvements in drivability since the battery was replaced.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Salesman was knowledgeable about the car I wanted. Also answered all my questions so that I understood without talking over my head

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Great inventory. Awesome staff. Aaron A was a pro to work with. Will absolutely come back for my next vehicle.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Very helpful, efficient, quick responses and make the process very simple. Was able to find exactly what I was looking for and they took great care of me.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We traveled from MI to purchase a new F250. Prior to arriving, we knew everything necessary to feel confident making the trip. Great experience, thank you!

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Love my new Nisson Sentry. I had a wonderful salesman, Josh, and it was a great buying experience. No pressure. All questions answered. Easy financing on site.

I arrived on time. Requested maintenance was completed in an appropriate period of time. Recommended work was in code. Was not aware of what it meant. I did not have the time to go back to the area where l checked in to ask. I request it should be written out to customers and not coded

Amazing place if looking for a car! My previous car was wearing out on me and when I came to this location, I was approved within an hour and Shelby found me a car within my budget. Very supportive and understanding, highly recommend.

Very friendly staff and super easy to work with. Buying process was as absolutely smooth as can be.

This was our first experience with James Collins Downtown Ford. Ryan & his team are great people. They took care of us immediately with our scheduled appt. We appreciate their honesty & professionalism. Thank you for everything!

Bruce Walker very knowledgeable and professional , very prompt in returning calls and messages. Very pleasant buying experience felt like the dealership went above and beyond to earn my business.