Used Ford Escape Active for sale near Inkster, MI

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My Salesman was very professional he took his time with me during my process and I will highly recommend him to people I know who is looking to purchase a new vehicle.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Communication was very helpful, made looking for a new car very easy, I recommend Ford dealer on 15 and crooks. Love the car very smooth to drive

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Just overall amazing service Joe is doing a heck of a job love that guy! Keep it up

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

I stopped by this dealership to look for a vehicle for my kids and they had a good selection of pre-owned and certified vehicles the staff of the four salesmen were very very professional and friendly the manager Tasha was superb I recommend this dealership if you looking for a vehicle.

I was able to pick out a vehicle in a timely matter. There were plenty of options, and I?m really happy with my decision !

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Very happy with the used car price transparency. I was able to see how my car placed in the market. My Salesperson Kobe was friendly and knowledgeable.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Many thanks to Martin Scheill, our service advisor. Martin and the staff at Hines Park went out of their way to help us get our Ford Escape repaired on short notice. Repairs were made in a timely manner to allow us to make our 1,200 mile drive home without interruption. I would highly recommend the Hines Park Service Department in Milford, Mi.

I truly appreciate the outstanding service and care that MR. SAL QAQISH provided, it made my visit a positive experience. MR. QAQISH were incredibly knowledgeable and patient, making sure all my questions were answered without feeling rushed If you need reliable service, I highly recommend visiting Southgate Honda and asking for MR. QAQISH You won't be disappointed! Thank you again, MR. QAQISH, for your exceptional service! Keep up the great work

A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Love my new Explorer. Very happy with my salesperson Ted Miller this is forth purchase with Ted and all interactions with him have been smooth and quick

Don Daniel made my purchase fast & easy. I purchased my vehicle because they no longer make the Edge & it has been a great car! Would it from Southgate Ford again!