Used Ford Escape Active for sale near Lyndhurst, OH

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Renee helped me and my wife get a Buick tonight Came in on day off Brought car in for us 5 stars

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

In the beginning, I was very dissatisfied. I was put into the smallest SUV. ANTHONY told me to come back in and he will take care of me now I?m satisfied with the Vehicle I?m in now. It is definitely more room

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Frank was approachable and kind towards me and my mother as soon as we walked through the door. He was very knowledgeable and we felt very comfortable with him.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Great dealer. Located vehicle on cars.com after selecting the year, make, model, ideal mileage and was able to find a good deal with Brunswick automart. The original car we had inquired about sold before we had the chance to look at it, but we were able to find another one that we loved even more! The sales team was very helpful and made the buying process very quick and stress free. Definitely recommend. If you check this dealer out make sure to ask for Richard or Tre!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Mo Assad and Adam were 2 good dudes. They helped me pick the right vehicle for me and my children. They even assisted in helping me get to a good price point for monthly payments. Mo was very knowledgeable about Honda and helped me connect to all of the electronic features.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I came in to get a new car not really knowing which vehicle I wanted. Mark was super helpful and patient with me as I test drove and asked hundreds of questions!! I ended up getting a new mustang mach e and have been so happy with their help at liberty! Thank you so much Mark!

Dale James absolutely helped my Buddy get into a new Kia he’s very accommodating and patient and helped him go through every process with kindness and a lot of patience and helped him get into a brand new car for the payment he needed every month thank you for your kind service

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

It was fantastic the gentlemen that helped us were amazing. They helped me get the car of my dreams

The service department and , Brent was fantastic. I showed up a little bit early. They took me right away. Told me it was gonna be 45 minutes and they were done in about 20 minutes. Highly recommend.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Nevan was so helpful and accommodating! He made sure I had a wonderful experience buying a car for the first time!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

John Albany was very informative and courteous. He explained everything in full detail, and made sure we understood what he was explaining.

A very seamless experience. The waiting area was stocked and there was comfortable seating. The t.v?s were mounted so you could watch television as well. Over all a good experience.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

A Comfortable experience no pressure from the sales rep or the finance person sales rep took time to explain and answer all questions

It was quick and easy the salesman was great had a good experience it?s the 5th vehicle I purchased there I?m a ford guy

I had a great car shopping experience. I especially want to thank John Albany and the other gentleman that worked with my husband and me. They were dedicated and really listened to what we wanted I will recommend them to everyone I know, who is looking to be treated properly and professionally. Thanks John!!!!