Used Ford Escape Active for sale near Melrose Park, IL

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

It was a fast and easy process. John Czec was very helpful and straight to the point. Overall, I had a good experience at this dealership.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Excelente servicio por parte de JC. Se tomó el tiempo para encontrar lo que yo necesitaba. Eso es dar la importancia ha un cliente. Súper bien atendida. Muy agradecida JC.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Sam provided me with the best service experience , good prices, explained how things go in my car , I have zero experience with cars, he went out of his way to explain everything for me and made things clear

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Great experience overall. I was offered a fair deal without any pressure or unnecessary upselling. Chuck Fioravanti was straightforward, answered all my questions clearly, and made the whole process easy and stress-free. I?d definitely recommend this dealership to anyone looking for an honest and smooth car-buying experience.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

best i have had buying a car and i do not like buying cars at dealer

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Very Good service department waiting room was clean and well stocked with food and drink X X X X X X X X X X X

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.

TOP TIER! AMAZING SERVICE! AWESOME PEOPLE TO DO BUSINESS WITH! what more can I say? #iamnowacustomerforlife

I worked with Rocky and had an amazing experience. This was my first car purchase from a dealership of any sort so I was very nervous, but he was incredibly kind and helpful and explained everything I had questions on. He was very thorough and I felt super satisfied when I walked off the lot with my car. Cannot thank him enough! Same with Matt the financial adviser there, he was also incredibly thorough and kind and explained anything I had questions on! I highly recommend this dealership and these guys! They were amazing! :D

They found me a 2024 Cadillac XT4 and I love it. My husband and I switch to Napleton Cadillac because they have wonderful followup and my salesperson Jimmy was very helpful and got us in and took great care of us. Isaac made the transaction seamless. Now Napleton has two Cadillac owners for life. It was a wonderful experience at Napleton Cadillac in Oak Lawn.

Excellent service. I have no complaints. I always bring my car in for yearly service.

Me trataron muy bien sobre todo el vendedor Andrés que hiso todo lo posible en ayudarme y le doy las gracias por su ayuda

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

Good team working there. You can trust your vehicle is in great hands. Thank you Honda!

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.