Used Ford Escape Active for sale near Norton, OH

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I had a great experience at Spitzer Ford Hartville. The staff was exceptional and made my buying experience a smooth one. In particular, I wanted to thank Sierra Dieble for her help. She was professional, knowledgeable, and responsive. I'm enjoying my new car and, when the time comes to replace it, will definitely go back to Spitzer!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Salesman had car ready and went out of his way to go over all the new controls especially how to navigate all the touch screen control features

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

My overall customer experience was awesome. Elijah & Brian made me & my husband feel welcomed. I appreciate Elijah’s knowledge, patience & humor throughout the process. Thank you! I appreciate Briana sense of humor as well. I’m happy to say yhat Strewstsboro of Nissan felt like a good choice.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Dale James absolutely helped my Buddy get into a new Kia he’s very accommodating and patient and helped him go through every process with kindness and a lot of patience and helped him get into a brand new car for the payment he needed every month thank you for your kind service

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I came in to get a new car not really knowing which vehicle I wanted. Mark was super helpful and patient with me as I test drove and asked hundreds of questions!! I ended up getting a new mustang mach e and have been so happy with their help at liberty! Thank you so much Mark!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

I had a routine maintenance appointment at Spitzer Ford in Cuyahoga Falls on Wed., Sep. 3 2025. Scott Gilmore advised me efficiently on the questions I had. He explained beyond one answer to a question which was very helpful. I appreciated his attention to detail. I will return in another 5000 miles. Rena Goss

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

My service rep, Hunter, was amazing. He came to my car and greeted me immediately. Everything was effortless. He was courteous, detailed and friendly. He made my experience. Oh, the mochas were great also. Nice touch.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I bought an 06 f150 in October. Had a mechanical issue that I wasn't able to fix. Called them and they squeezed me in the same day. Even did it for way less than anyone else

It was quick and easy the salesman was great had a good experience it?s the 5th vehicle I purchased there I?m a ford guy

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

Nevan was so helpful and accommodating! He made sure I had a wonderful experience buying a car for the first time!

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

Very helpful, not at all pushy staff. I'm supposed to use more words I guess

Brian Lewis was very helpful and polite. We were in and out very quickly. We placed our order over the phone. Super easy. The quoted price and the final price were exactly the same. Thank you.