Used Ford Escape Active for sale near Shaker Heights, OH

Very friendly, no-pressure environment. Our sales rep Dante was very friendly and accommodating. I would recommend this dealership. Very satisfied.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Very accommodating. Attentive and was able to ensure I got a reliable car within my budget.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Very pleasant experience from being picked up at airport to signing a couple dozen sales/legal forms. Renee was a first class host and sales professional. Same deal with management: first class.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Easy check in process, friendly discussion about the results of the vehicle health check, NO UPSELL PRESSURE, cashier was friendly, overall this experience was hassle free and as pleasant as it could have been.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Ramon was very patient with my mother and she ended up in an amazing car that was able to fit perfectly into her fixed budget as a retired person. I highly recommend working with him.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Now I'm very happy with the service no problems I'm amazed I mean I didn't know it was this easy I've never had a just easy and all they've been great everybody here , especially mark, all right thank you all

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Wow what can I say but Mohammad Ali best car salesman I could ask for! Returning for sure. Thank you Kia for being awesome!!!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Chris Fischer went beyond my experience to get my Maverick Truck. He explained everything to me even when he was on vacation. A great experience.

Everyone is always super friendly. I definitely recommend their service department.

The team at Liberty is great. They work tirelessly on finding vehicles to fit our business?s needs. We will be back when a new vehicle is needed

Sales Rep, LaVair, was very informative and pleasant to work with through my purchasing experience. Also Kudos to the managers for their trust and patience. Great people!

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

John was very helpful and very informative when buying a new car , great service here

Hi Kristy, thank you again for all of your help with my Explorer purchase. You made the process easy, straightforward, and stress-free, and I truly appreciate your professionalism and attention to detail. It was a pleasure working with you at Ganley Ford in Parma.

Dale was very helpful and nice. I didn’t feel pressured at all. Jesse in finance was also very helpful.