Used Ford Escape Active for sale near West Monroe, MI

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Just overall amazing service Joe is doing a heck of a job love that guy! Keep it up

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I am always taken care of in a quick and efficient time. I am treated politely and always informed of the progress at regular intervals and happy with the results. I am never pushed to buy something that I need at the time. They let me get it the next service time

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Great experience with my sales person Marc. It was an easy transaction from start to finish. Thank you Brondes!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Have been dealing with them for over twenty years and never have had a negative experience! Bet group of people around! Would highly recommend Gene Butman Ford!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe

David Schunk was our salesman. He was kind and very professional. Took a road test in just minutes. Bought a 2024 Jetta and love the car. The company's process made it very simple and low pressure. Would recommend the company (and David) to anyone in the market for a reliable used car.

Craig is always on top of my service need to get in and out as soon as possible.

We talked with Mark and made the vehicle was still available for Saturday he was off so we dealt with Rick and from start to finish it was great, Our financing was done with Beth and she walked us though all of the paperwork prior to our signing anything. This has been the best experience we have ever had buying a vehicle

My wife and myself came to this dealership for the second time in 5 years to purchase another vehicle. On December 30,2025 , we came here without an appointment to see Frank Tucci. To my surprise, he had a deal for us and a warranty advisor for us the next day. We purchased our car the next day. Smiles everywhere. We never considered going any place else. I got a good deal !!

Cody did a great job, as always. When they installed my new battery, the after factory remote starter they installed stopped working. He tried to get ford to replace after only 3 years. They wouldn’t. They would split it but it had doubled in price. Not using a Ford product that quit working. Cody tried his best.

They responded me soon and answered all my questions they send me the out door price soon very cooperative

Great Experience and very happy with the vehicle. Purchase was easy and minor repair was covered with no expense to me. Would definitely recommend if you?re in the market for a new or used vehicle.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.