Used Ford Escape Platinum for sale near Rochester, MI

Very professional and friendly, and never overbearing or pushy throughout the entire process. The vehicle was everything and more, even though it was purchased sight unseen via online. The salesperson was so good, he could easily have been the President of the dealership!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Justin really got the best car for me. He even delivered to me at my location after I couldn’t make it out to his dealership. Thanks Justin!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Very pleased and well taken care of. David/Service is a pleasure to deal with, always very helpful. He looks out for my car needs and keeps me informed/updated with service and/or future needs.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

First class service. Good contact. Reasonable pricing. Great explanation of what was offered at delivery. A definite thumbs up dealer. Highly recommend.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Service manager is at Blackwell ford is the guy you want to talk to if you have a problem Would buy my next suv from blackwell ford because of him

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I had a look, a feel, and a sound in mind and I'd almost given up. Then I found the perfect example that checks all the boxes and Kenny helped make sure I brought it home! Thank You!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I bought my last Certified F150 from them, I received great service and a great deal! I will recommend North Brothers Ford to anyone looking.

Kaycy was amazing to work with. She helped me get into the vehicle I wanted and stuck with me through the entire process. Drove 12 hours from Southern Virginia to pick up my vehicle and it was well worth it! Thank you Kaycy!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Bought a new bronco sport and it was an easy process all around. Very kind staff, Mike Smitley was my salesman and he helped with every step from the time I walked in until the car was in my name. I would recommend Suburban ford of Romeo.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Buying a new Ranger was easy. Sales Representative located a model with the accessories wanted and arranged for a swap with a Toledo dealer. Delivery was handled with an explanation of the controls.

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.