Used Ford Escape SEL for sale near Riverside, CT

On October 28th I went to prestige lexus of Ramsey in new jersey.I met with a sale associate by the name of Steven Glenwick who provided excellent customer service he was patient, attentive ,informative. Steven went above and beyond to assist me in selecting my future vehicle. Everyone that assisted me that day were very professional and made me feel comfortable with my choice. I highly recommend Prestige lexus of Ramsey for anyone who is looking to purchase a vehicle. Thank you Marlene.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Janice is an extraordinary Customer Service representative. She reviews my Lincoln Town Car's service history and recommends the best possible solutions for safety and longevity on the road. Darren is also extremely helpful and provides his assistance.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

great, easy process would recommend to another. I hope to enjoy the car for four years. Dan the salesman was very helpful and ensured that the process went smoothly

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

I have been quite happy with my experience with Park Ford. I returned my old lease to them even though I leased it through a different dealer. They made the buying process a breeze and got me in a new Explorer with zero hassle. Maintenance is great, with service to my home for minor work like oil changes, warranty items, and recalls. Service even called me while I was on the road and helped diagnose a problem remotely. So far not a single complaint.

Quick, honest and transparent sales process and negotiation. Sales manager appeared during the process but I liked that the salesperson was really empowered to make the deal -- no multiple disappearing to talk with the sale manager!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Very good car buying experience. No B's or games, upfront in every aspect. Would definitely recommend.

Excellent team advisors Christopher, Jonathon , Jacob , Maggie , Brian ....Never Underestimate THEIR Value to your Thriving Dealership

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

Very friendly and knowledgeable sales team. Management always comes over to see how things are. They went out and found the car I wanted and had it delivered right away. Great experience.

Excellent service, on time appointment, kept up to date on status. Very comfortable waiting area with TV and internet available. Took less than an hours in and out the door

Robert did a great job helping me to get my car really nice guy help me to get a low payment on my car thanks Robert for helping me

I have a 2013 ford escape se awd and just eclipse 213,000 miles !! Escape is still running strong! Had to do normal maintenance and enjoyed owning this car

Francisco was very nice and helped me get a terrain. Drives great! Thank you! Recommend!

Have answered all my questions and have kept in touch with me. I'm interested in one particular car and am watching price on it.

Great service, great facilities. A very satisfying experience. I would recommend Crown Ford to anyone I know. I have going there for years and will continue to go there.

I had a really great experience working with Michael Rose when I bought my 2021 Mach-E. He was super communicative, answered all my calls, replied fast to texts, and even got back to me on his days off. At first I honestly just came in to test drive a Mach-E and wasn’t planning on buying anything, but Michael was very honest and trustworthy and ended up helping me find a Mach-E that fit exactly what I needed and stayed within my budget. He never pressured me at all. The paperwork process was really smooth and easy. What I liked most was how Michael treated me like a friend during the whole process. He’s really funny, easy to talk to, and it never felt awkward or salesy. He even came in on his day off just to get the deal done a day earlier than scheduled because of snow, which I really appreciated. Even after I bought the car, he kept checking in to see how everything was going. When my tire pressure was a little off because of the cold, he helped get it taken care of super fast and was very flexible. This isn’t one of those dealerships where you never hear from the salesperson again. It was a pleasure doing business here and I honestly don’t see myself using another salesman in New York. I recommend Michael to everyone.

I purchased my new Maverick from Colonial Ford - Danbury - my go to dealer and sales person - Tim. Very pleased with my purchase. Employee pricing made a difference. The design and quality of the Tremor makes this small pickup my everyday driver.

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

Bought a new 2018 escape with a 2.5L,it now has 151,000 miles,other than 3 batteries that Ford replaced for free and $2,028.00 on brakes,4 plugs,2 coil packs and some front end work it has performed outstanding,kept the oil changed with Mobil 1 full synthetic oil and have had literally NO problems,I see it easily making over 200,000 miles.

He was very helpful and helped us with a car buy and showed us everything we needed to know