Used Ford Escape ST-Line for sale near Brea, CA

I came to Ken Grody Ford for a 2025 Ford Raptor and left with a truck I?m proud of?and an experience worth talking about. Dylan in sales went above and beyond. He wasn?t pushy, he wasn?t just trying to ?close a deal??he actually listened. That made all the difference. From the test drive to delivery, Dylan made the entire process smooth, professional, and efficient. He respected my time, answered every question straight, and made sure I understood exactly what I was getting. That kind of service is rare these days. This Raptor is a beast, and I couldn?t be happier with how everything was handled. Thanks to Dylan and the rest of the team at Ken Grody Ford?you?ve definitely earned a repeat customer.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

The listing indicated the vehicle had been in an accident. I emailed the dealer asking for the details. I received a reply that did not address the accident. I renewed my request. I received another reply from a different agent that did not address the accident. I renewed my request again and this agent promptly sent me the Carfax. He was very responsive and while after looking at the Carfax I decided to pass, I asked him to keep an eye out for the vehicle I am looking for.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Everyone and everything was great, but the only thing is I wanted a different car instead if the new Echosport. I seen other deals that were the same on other new 2019's, but the customer service was excellent. Vehicle purchased on March 17, 2020.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

By far the best place to buy a used vehicle. Easy. No games. Simple. Linker from sales was the best. Very friendly and easy to work with.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Martin the Sales Agent put no pressure on me to purchase the vehicle . He was very patient and accommodating. Ricardo the Finance Manager went above and beyond exercising his expertise

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

The best Bob and his team have always been there for me and know that I can trust them our fleet is in top shape

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

From the moment I called the dealership, filled out the loan application ,to getting to the dealership and sign the proper paper work was a wonderful and pleasant experience! No stress, no nothing! The whole entire staff was wonderful and professional , thank you Sandy, Rene and Nizzar !

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Just bought a Toyota Camry from Hertz in Norwalk. We had the best salesman ever, CW you were awesome!! He was very helpful and patient with my parents who needed to replace a car due to their car being totaled in a car accident. They (my parents) have a very hard time making decisions and CW helped them weed through the choices until he found them a car that matched everything that they were looking for. Excellent service and great place to purchase a car, I will be coming here when I need to buy my next car. Thank you CW & Hertz!

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I had the best car sales experience of my life here, it was easy, no pressure and positive. I found the car online, it was a cherry 2016 Mustang Eco-sport Premium, called to confirm it was still available and made an appointment to come see it in person. Craig Wick was an awesome salesman, very personable, super chill and knowledgeable; his office was full of music memorabilia and his desk itself looks like a piece of art. He took time to go over what I wanted, he even took the time to show me a music video and talk show clip based on our conversation. Craig let me drive the car on city streets and the highway, taking as long as I needed to feel comfortable. They gave me a fair, no-hassle price for a certified used car (that included the free CARFAX info) and didn’t try to talk me into buying lots of extras; they presented available options and answered all my questions. Craig used to restore Mustangs and let me know that the car color used to be known as Strawberry, now it’s called Ruby Red, but I love the Strawberry better and it was fun to learn about the historic information. Craig’s sales manager David Gallardo took the extra time to find me a better interest rate based on my credit because he felt there had to be a better rate for my excellent history. Then David spent nearly a full hour showing me how my car’s system worked, finished getting me set up (Craig helped get it started) and made sure everything was working correctly. They put a big bow on the car and take your picture with your new purchase, a nice touch! I would absolutely buy from them again and would recommend them without any reservations.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.

Everything went smoothly. I was shown the cars I was interested in, allowed to go in and see them thoroughly. All my questions were answered. I was shown features about the cars I was not necessarily familiar with. I test drove the car and once I selected the car I wanted, proceeded to purchase it and fill out the paperwork without any problems. The vehicle I chose is beautiful and drives well. I am very happy with the purchase of the car and the process to get it.

Great experience on my purchase had decided on a new vechile and appreciate what I got the price was a factor

I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!

We were very happy to speak with Jesus Luna a sales consultant. He was very knowledgeable about the vehicle. He was understanding of our all our needs. This assured us we would stay within our budget.

I bought a used car. They fixed minor scratches and made it look like new. We got a great deal and excellent service. You should buy a car there!

I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car. I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan). The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable. Thank you Obi One & Sergio! Still can't believe that car is mine!

Communication was good fast process ,they sell reliable cars at low prices thank you Daniel Sanchez for your help I will come back again soon.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

AMAZING SERVICE! Dan went above and beyond to make sure we got the car that fit us the best. He didn’t mind us having as many test-drives as we needed and helped us get approved for the 2020 Audi Q5 when we decided. Not pushy, respectful and very helpful! Will come back for an upgrade!