Used Ford Escape ST-Line for sale near Chantilly, VA

I recently purchased a car and I couldn't be happier with the experience! The test drive was seamless, thanks to the very helpful test driver who answered all my questions and made sure I felt comfortable behind the wheel. The staff at the dealership were incredibly friendly and welcoming, making the entire process enjoyable. The service was excellent from start to finish. They were attentive to my needs, efficient in handling the paperwork, and ensured that I understood all the features of my new car. I highly recommend this dealership to anyone looking for a smooth and pleasant car-buying experience.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

This was the best experience I have had at a dealership. The dealership was straightforward and honest. I requested an out-the-door price and they provided a clear written price. I traveled to the area and they sent a driver to pick me up at the airport. On inspection of the vehicle I found an unexpected issue and they adjusted the price to allow me to get the issue addressed. The sales people were not pushy or high pressure. The guy whose job it was to present me the warranty did not pressure me when I said no. I expected to be there for hours, but the whole experience had minimal wait time and I was on the road earlier than I expected to be.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Our sales personnel Will and Chris were extremely helpful with picking out, test driving and getting us the best deal on the Mustang GT that we ordered!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Pam is the best. Always helpful when we have questions and always available when we need things done fast. We would recommend service here anytime.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I flew all the way to Virginia from Michigan because of the great deal I received on a 2019 ram 2500. Beautiful truck one car owner. Drove it back ran perfect. Jimmy was my salesperson. He is the best. 5 stars for Jimmy!!!!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great experience. Colin greeted us from the moment we stepped into the showroom. We were introduced to Brian Sainz (Our Salesman) and began to have a conversation about what we were looking for. Brian asked all the right questions to get to know us and provide what we were looking for. He was very affirmative on what each car that we were interested had to offer. Both Colin and Brian went above and beyond to accommodate our needs. After we finally picked the car we loved, the rest of the process was smooth sailing. They walked us through every step and answered ALL our questions. Thanks to Brian and Colin for making our experience less anxious than your typical Car Dealership.

Thorough, patient, and professional. Highly recommended. Good selection of cars. Overall painless experience. Thank you, Petra! (Go to this dealership and ask for her by name)

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

The salesman Gabriel was extremely helpful and knowledgeable. No BS. It was efficient and thorough. As advertised, no-haggle no hassle and everything was fair and aboveboard with pricing and everything! I had done my research pretty thoroughly before I came in and everything went as smooth as it should be

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Our experience with Germantown Fitzgerald was very Friendly understanding and thoroughness … We went there with specifics of car wanted salesman Mr Ernest Marshal bless his heart assist us made it happened We were pleased with his homely warm experience , explanation, and suggestions in choosing our used car We highly recommend Mr Ernest Marshal for your needs at Gtown Fitzgerald Also Manager Julius was awesome! Hopefully our used car will be a good choice to last longer We are happy Thank you !

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I am very happy with the sale services at rig location…. Mr. Dabo was helpful and I’m very happy I would recommend Lindsay ford a place to shop

I took my daughter to buy her first “grown up” car today. I always expect decent service whenever I buy a vehicle, but Melanie and Ben were an absolute joy! If I could give them 10 stars, I would. They were patient with my daughter throughout the process and demonstrated the kind of care I’d expect from a family member. I will definitely refer anyone in my circle who’s looking to buy a car to Hertz Car Sales in Springfield, Virginia.

Tranajamos con Petra por mas de un mes y solo tenemos palabras mejores! Nos ayudo muchisimo encontrando el van que necesitariamos por nuestro trabajo y Petra siempre tenia paciencia y con una sonrisa. Te agradecemos sinceramente!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson