Used Ford Escape for sale near Kirtland Hills, OH

This was my second Nissan. My first was a new Maxima, which I absolutely enjoyed for 15 years during which I racked up nearly 283k miles. Therefore, it was truly time to replace it. I would?ve replaced it with another new Maxima except that that line was discontinued a couple of years ago. And recently, I drove a friend?s Rogue during a weeklong road trip and was thoroughly impressed by the experience. Steve Dailey was the young and affable salesman who also happened to be a talented violinist and experienced software developer! I had filled out an online request for more information re the dealer?s 2025 Rogue Platinum and Steve responded within the day. The tone of his communications was friendly and professional, and he worked with my uncertain and busy schedule. During the test drive, I was having problems learning to use the new type of turn signals (our friends? Rogue was from 2023). I could not figure out how to turn off the signal after each successful lane change. We stopped in a parking lot and Steve helped me to figure out how to use them, which prevented me from aborting my consideration of the Rogue. We also had concerns about whether the front passenger seat would truly be comfortable for elderly passengers in long distance drives. Steve referred us to products that can enhance a passenger?s comfort, and we are happy with the products that are available online. Steve also reset the liftgate to a lower height that was more appropriate for all users in my family, and this turned out to be fortuitously prescient because the default height would have caused my liftgate to crash into my opened garage door. We really appreciated this fortuitous turn of events. Because of concerns about identity theft, I have frozen my Credit Bureau accounts. Steve coordinated with me carefully so that I only needed to unfreeze my account for just the right amount of time for him to coordinate a credit check. We completed all this over text, which is my preferred mode of communication. Throughout the buying process, Steve was attentive, responsive and patient. There were no high-pressure sales tactics from him. He was respectful of our boundaries. He truly made the buying process easy and dispelled all the negative stereotypical images of car sales professionals. I would definitely recommend Steve to anyone who wants to be served by a salesman who listens, is proactive and creative, and truly is a fine young man!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Both sales and finance (the only 2 I worked with) were wonderful. Both pleasant and very knowledgeable and helpful. So glad I purchased a car from this dealership. i will definitely recommend them to my family. They took the pressure off me which I was really dreading.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

My experience at North coast Mitsubishi was amazing Jennifer was the best I would recommend you go see Renee Jennifer she will definitely get you in the car you want

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Five Stars for Bub McDougall – The Car-Buying Hero We Didn't Know We Needed! 🇺🇸🚗 Let’s be honest — buying a car can sometimes feel like navigating a minefield of high-pressure tactics, vague answers, and mysterious “manager approvals.” But if you're lucky enough to cross paths with Bub McDougall at North Coast Mitsubishi West Cleveland, you’re in for a completely different experience — and I mean that in the best possible way. From the first moment we spoke, Bub made it clear that he wasn’t here to “sell” me anything. He was here to help — and that distinction made all the difference. This isn’t your average suit-and-tie sales pitch. Bub brings something rare to the table: honesty, humility, and a genuine desire to serve — values he clearly picked up during his time as an Army veteran (thank you for your service, Bub! 🇺🇸). He greeted me not with a canned script or fake urgency, but with real conversation. He listened to what I wanted, what I didn’t want, and what I was nervous about. No up-selling. No “this deal is only good for the next 10 minutes” nonsense. Just straight talk, solid options, and 100% transparency. Every step of the process — from test drive to paperwork — was smooth, clear, and dare I say… enjoyable? He explained things in plain English (no dealership jargon), broke down numbers without the usual smoke-and-mirrors, and never once made me feel like I was being “worked over.” If you're tired of feeling like you need a PhD in finance to decode a car contract, Bub is your guy. You can tell this isn’t just a job for him — it’s a calling. Whether it’s serving the country or serving his customers, Bub does it with pride, purpose, and professionalism. To anyone out there dreading the car-buying experience: go see Bub McDougall. Whether you’re a first-time buyer or trading in your tenth car, he’ll treat you with respect, honesty, and zero pressure. No smoke, no mirrors, no baloney — just a genuinely good human being helping people find the right car, the right way. I didn’t just drive off the lot with a great car — I drove away with peace of mind, and a smile. And in today’s world? That’s worth its weight in horsepower.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Dan B. was very helpful and easy to work with. Helped us navigate through our car buying experience.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

The customer service was excellent and the dealership was very clean. The salesman, John Albany, was very knowledgeable and good to talk with. I would send others to Ken Ganley Ford. The finance person was nice to deal with.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Although the vehicle I wanted was sold....they sent me available vehicles. Called them to see the one I pick was available and it was. They are great in helping you get one . Please check them out if you can They are the best

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Only issue was that the key drop-off box was not available on Sunday 9/21/25 probably due to construction. Luckily a detainer was prepping a vehicle and I was able, with his help, to drop them off at your temporary service desk.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Very good, no pressure. Very good salesman Experience was very good. I would advise people in my life if they need a new car go to Tim Lally Chevrolet in Cleveland, Ohio.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

Alex created a pleasant experience The repairs were completed on time & they even had the car washed It was my first time there but I am a customer now

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

In for an oil change and tire rotation, everyone was nice and service was on time.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Our salesperson, Mitch, did an outstanding job finding the car we were looking for and setting us up with our new car. Mitch was happy to answer any questions or concerns we had about our purchase.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

Bought my Lexus from Chris Ward at Classic Ford in Madison and truly could not be happier. He was very accommodating to my needs, patient and helpful. I did not fall in love with the first vehicle I looked at that I intended to buy based off my own research. He kindly made suggestions and ultimately found the best choice for me. Without him I would not have the most perfect vehicle for my needs! It runs excellent and has never given me an issue. Thank you Chris!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

The Ford escape we just purchase from varsity Ford in novi is outstanding along with their sales people. The sales people were awesome. They were professional and courteous and the general manager Jerry law was outstanding. I would recommend going to this dealer and purchasing this Type of car. car They will go out of their way for you to make your car buying a good experience.

Nevan Martrich and Jerrid Marhefka are the absolute best thanks for my new 2026 Kia. I’m referring as many people as

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Bought my son a Ram truck from here. Mackenzie was great. Sent photos prior to us making the drive. Quick and easy deal.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I came in to get a new car not really knowing which vehicle I wanted. Mark was super helpful and patient with me as I test drove and asked hundreds of questions!! I ended up getting a new mustang mach e and have been so happy with their help at liberty! Thank you so much Mark!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus