Used Ford Escape for sale near Mentor, OH under $20,000

Only issue was that the key drop-off box was not available on Sunday 9/21/25 probably due to construction. Luckily a detainer was prepping a vehicle and I was able, with his help, to drop them off at your temporary service desk.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Great experience at Honda of Cle Hts with Al, who was very helpful from start to finish and made sure to answer all questions and give us peace of mind!

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

Dan B. was very helpful and easy to work with. Helped us navigate through our car buying experience.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Brandon was great. He listened to our needs and got us into a really nice EV for our budget. Would recommend talking to him about EVs

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Carface Auto was an amazing place. They helped me and got me approved for a much needed vehicle. I was placed with all the right people and I couldn't be more grateful. I will definitely continue business with them.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Very professional young men, Justin was very courteous, he had the the car pulled up and ready to go, as we had called him to let him know we would be there before 5, which we were, it was a 40 minute drive, so appreciated that he did that, and it was just the right car we were looking for.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Eric was exceptionally helpful and very professional. Made the whole process extremely easy and enjoyable. We are repeat customers and will use him again in the future when the time comes!

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

Most honest and easiest to work with dealership I’ve heard of. I recently purchased a used car with the help of salesman Mark and it was a stark contrast to my previous experiences with car dealerships. Mark was extremely accommodating and responsive. I am out of state so Mark facetimed me and took the car to a local mechanic for a prepurchase inspection for me. Mark even picked me up from the airport when I flew in to pick up my vehicle. The financing manager, Anthony, was also great in this process. Highly recommend this dealership, honest guys.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

I have had dealings with this dealership before. They are a great group of people.

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

Please disregard the negative review. I have learned the whole story and the courts ruled in Green Lights Cars & Trucks favor. RJ is a dedicated and honorable man who provides a high quality service at outstanding rates. His Google reviews are all outstanding!!

Bought a new 2018 escape with a 2.5L,it now has 151,000 miles,other than 3 batteries that Ford replaced for free and $2,028.00 on brakes,4 plugs,2 coil packs and some front end work it has performed outstanding,kept the oil changed with Mobil 1 full synthetic oil and have had literally NO problems,I see it easily making over 200,000 miles.

We bought a few vehicles over several years and they all were great, next time we decide to upgrade, we will definitely go back to Reels, they are the only dealer we trust because they are totally honest and Dan, the owner is the best, he cares about people and he will do his best to find the right vehicle for you, we will never go anywhere else!

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Amazing customer service Alex and Steve were so great treat you like family. I bought a Subaru Impreza 2008 with low mileage it had some maintenance issues they took care of it immediately I'm very happy.

We bought our 2016 Ford Escape new in 2015. it has been a great vehicle and trouble free the entire time.We currently have approximately 155000 miles on the vehicle and would certainly buy another Escape.It still looks and runs as new and everyone thinks it's a new car even now.

we bought a toyota corolla from them and they had very good and fast service. they had a fair price and highly recommended. great service

Purchased this car used in 2017 with 42k on it. Currently at 144k has the 2.0l and AWD. I’ve switched immediately to full synthetic, done coolant flushes, and changed all fluids. We have 2 Escapes now 14/16 both with 2.0 and AWD. Love them. We do the preventative maintenance. Hopefully we hit 300k. Most of my previous vehicles have done 266k and 400k.

One of the best car buying experiences of all! By far the most genuine, honest, and fairly priced car shops I've ever been too!. Drove all the way from Metro Detroit to Eddie's just to buy one of his cars he had listed. I felt like part of their family even before getting to Eddie's Auto Brokers with how genuine and honest they were. Best price around also!! I would forever only buy my cars from Eddie's Auto Brokers and will recommend anyone and everyone to go to his shop before going and looking anywhere else!

I have 2014 Ecoboost titanium, lots of recalls, going on 240 thousand miles on it ,routine maitainance ,but last wk turbo went out , so I must be one of the lucky ones hoping to hit the 300 mark

My brother and I really appreciated Z's honest and integrity. After purchasing one of the vehicles on the lot at a fair price, my brother we as driving home and it started shuddering. We took it back to the dealership and Z agreed to meet us back at the dealership after closing to refund our money. We didn't end up buying anything else but it's good to know that he is a stand up guy.

car performes well , overall satisfied with it , but it has a rust issue ! rust under the rear wheel frame on both sides , rust under the rear lift gate , chrome on the wheel reems peeling .

I live 80 miles away and found a vehicle I liked and asked them to run my credit before I drove there. They did a great job of getting me approved even though I messed my credit up. As I was driving up there I was hoping they didn't have pictures on their website that really exaggerated how nice the car was. I was shocked that the 2008 jeep was even nicer in person. I'm very weary of used car lots because of the reputation that some of the bad ones give the industry, I would in a heartbeat buy here again because they have the most important qualities, honesty and integrity.

The Ford escape we just purchase from varsity Ford in novi is outstanding along with their sales people. The sales people were awesome. They were professional and courteous and the general manager Jerry law was outstanding. I would recommend going to this dealer and purchasing this Type of car. car They will go out of their way for you to make your car buying a good experience.

Both sales and finance (the only 2 I worked with) were wonderful. Both pleasant and very knowledgeable and helpful. So glad I purchased a car from this dealership. i will definitely recommend them to my family. They took the pressure off me which I was really dreading.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.