Used Ford Escape SUVs for sale near Sandston, VA

It was all about attitude and overall positive customer service experience for me. Christopher (service rep) was top notch! His attitude and respect towards me turned my negative situation into a positive experience. I was out of town and had to have an unexpected repair during my trip. Very pleasant experience. Timely and accurate updates and I'm very happy with the results.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

RUN, do not walk to this dealership—they will put you in the driver’s seat!! Arkell and his manager are the A-Team! Instant rapport, personable, caring, and trustworthy. They possess what every consumer-driven business should have: an honest desire to fulfill your need. Especially for those of us who may have less than stellar credit. We still cannot believe we are the proud new owners of a 2022 Kia Forte. (We were in a real pickle when our car required more work than its worth—this was after we had already sunk several thousand dollars in recent repair work. We needed a quick solution!) We are so grateful for their guidance and for their ability to make this happen for us.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Thanks for good customer service Mr. Jackson nice clean lobby cold water and drink machine, Also for show me around to the lobby area coffee and drink and snack area

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I had a great experience with United Auto Sales purchasing my first vehicle. I wouldn’t go anywhere else.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Great personnel, very knowledgeable, courteous and great smiles, very polite everything explained clearly. I had followup calls from both sales people they were great. Happy smiles.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

It's a basic setup offering quality late-model, gently-used cars that have been maintained according to spec and have undergone an independent pre-sale inspection. The reasons to shop see are: 1) Very Good used cars. 2) Competitive Prices. 3) Excellent Service from Darry Race. 4) 12 month powertrain warranty. 5) Complimentary full tank of gas. Cars listed on their website sell quickly so it's best to visit in person with cash in hand or financing pre-arranged. The 2014 Mazda2 that I bought had new front tires and the rear tires have at least 90% of tread remaining. Everything works, no leaks, clear coat is intact and I'm happy.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

The sale rep that I dealt with got a little snippy a few times within the transaction ,as I was unsure of my next move. Also said something that was somewhat sexist and I reconsidered again, but I loved the car,the price, and the mileage that was on it, so I proceeded with the sale. If I had to go there again, I would probably ask that person to realize that MY money was being spent here,and that patience should always be a virtue. I really truly think that someone else was looking at the particular car that I liked, and the sales person figured that if I didn't buy it, the other person would,and the sales rep became a few shades colder at that point. The other staff members were very courteous and kind, not pushy or overzealous with their sales persona.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Wasn't too ecstatic about the sales person that helped me. There were times that he clearly became irritated with me,after proclaiming TWICE that there was a strict "no hassle" policy at Hertz. I love my new car, but the salesmans' attitude was quite unnerving. He even had a few sexist remarks to spew at me while I was test driving the car! Work on those salesman skills sir....

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Had a fantastic experience with this dealership go and see Russ for any of your vehicle needs!

I have a 2013 ford escape se awd and just eclipse 213,000 miles !! Escape is still running strong! Had to do normal maintenance and enjoyed owning this car

Easy process; plenty of clean late model vehicles to choose from. The no haggle price is spot on, better deal than possible at carmax. Highly recommend if in the market for a good modern car at a very decent price.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I want to express my appreciation to James Lynch Bill Talley Ford for helping me through a maintenance issue I had experience with my 2013 Ford Focus. My vehicle had been in the shop before because of my driver side window not rolling up and the motor had gone bad. It was replaced a year ago. Unfortunately, I had experience the same situation a month ago. When I did get my car to Ford I was told that it was not under warranty and that I would have to pay out of pocket just to have it looked at. I paid for my car to be looked at to get the same report as before, the motor went bad. I called James Lynch who had sold me Ford cars in the past and told him my didisappointment with Ford and that they need to stand behind their work. James told me to allow him to see what he could do and within a half an hour my car will be covred by Ford. I am so happy that dealers like James did not just sell me a car, he showed me compassion and concern as a friend. Thank you James for keeping me in business with Ford.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

THE dealership was kind and supportive. They alleviated me of my fears about the credit and buying process. They were not condescending and answered my questions about the new technology on cars. I am 68 years old and a woman so a lot of the new advances on cars, I am not familiar with. These guys are the kindest and most patient people I have dealt with. Services are prompt and also private if need be.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I had an issue at my last oil change. JD called me and took care of everything without me even asking. It involved ordering a part and calling me when it came in to have it replaced. He did exactly what he said he would do. I very much appreciate him taking the time to fix my issue, and treating me as a valued customer. Not many places do that these days and its much appreciated. I will continue to have my Explorer serviced at this location.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Russ is tremendous! I wasn’t sure if I was able to get approved, and he was able to make it happen. Made a lifetime customer

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

I will be definitely be buying another vehicle from them. very friendly staff good pricing. I had a really good experience with them best dealership in the new Kent area

Purchased this car used in 2017 with 42k on it. Currently at 144k has the 2.0l and AWD. I’ve switched immediately to full synthetic, done coolant flushes, and changed all fluids. We have 2 Escapes now 14/16 both with 2.0 and AWD. Love them. We do the preventative maintenance. Hopefully we hit 300k. Most of my previous vehicles have done 266k and 400k.

Ive purchased a few vehicles from these guys now and have been impressed with their level of customer service and attention to detail. theyre honest and know what theyre doing.

Very reliable, 2.0 ecoboost will fly. It’s too fast at times and tires slip. FWD not AWD. Holds up well. Good little SUV. Comfortable seats.