Used Ford Expedition XLT for sale near India Hook, SC

Friendly and courteous. This is 2nd time I visited Mark Ficken Ford and very pleased the reception, all on schedule and took less time than I anticipated. I might add that due to my relationship with Freddy Skipper I dedicated give Mark Ficken Ford a try and am coming satisfied. Bill Bothe Sr. Out Son and daughter in law are customers as well.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

This review is about the Service I received and in particular, working with Brandon Scott. I’ve been working with him for a few years now and always ask for him. He communicates, is upbeat and gets the job done just great! I don’t feel as though I’m being “sold” something that I don’t need when I’m there which I really appreciate. Work performed was just fine as well. The work typically takes a little longer than I like but that’s not a dealbreaker because I keep coming back!

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Charles Williams was very helpful and explain everything to me where I understood. He was very friendly and careing. Thanks for the great work and time. Mildred Douglas👏🏽👏🏽👏🏽⭐️

I will have to say Dustin Mullinax knows cars and gives exceptional sales service! If you are looking for a car Dustin is who you want! Highly recommend!

Jamel and Cam were great and made my transaction smooth and simple. 10/10 would recommend selling your vehicle to them to get the best value!

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Nick is a great sales advisor I would recommend him highly! Great follow-up, easy to work with, great knowledge and expertise! The dealer is clean and staffed by very helpful people.

Was very nice and easy to talk with! They helped me get a good deal that I was happy with. My truck drives super smooth.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

We came to EchoPark automotive not thinking we would leave with a car. thanks to Moe for all the help was patience with us and truly just being patient and answering all our questions

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Bryan was in constant contact with us during the whole process. Not pushy, but present. The other team members were also supportive and everything went smoothly. James was key in helping us close out and the process was stress free. Best experience I’ve had to date at a dealership. I will recommend this team to friends and family.

Great car buying experience the staff was knowledgeable and professional .I would recommend them to my friends and relatives for their car buying experience. Overall good experience

This is the perfect family car for those that like to adventure, it has plenty of leg room and room to put all the kids stuff. We will drive this until it no longer drives.

My sales guy Ken Cooley was a great down to earth guy to work with. He asked me what I was looking for and gave me some great recommendations. This guy went above and beyond for me and my family. We had a an issue where the tires were pretty worn on the used car (we bought it at night and it was hard to tell) and I called customer service for what options I had. I was asking for at least a discount and Ken called me and said “ F that!” And got me into brand new tires. This is my 3rd car purchase and by far I’d recommend anyone to make the drive here because they have guys like Ken taking care of you who really do care. Other than that the buying process was seemless and the place was clean.

I am SO HAPPY with my new Ford Escape Titanium Hybrid! My car is one of the branded title cars that Capital Ford offers. It had a SLIGHT problem that was corrected by a Ford technician before it reached Capital. It runs PERFECTLY now. I basically got a brand new beautiful car with a GIANT discount! When I was shopping, I contacted this dealership a couple of times regarding another branded Escape Hybrid. After some short conversations and emails, I had booked my one-way flight. My experience with Chris Hess (Capital Ford's internet sales manager) and the entire staff at Capital was nothing more than professional and polite. I booked a hotel and spent about a day and a half because I flew in from MD. So a few of the managers stopped to speak with me. After I decided on the Titanium Hybrid instead of the SE I was looking at Capital had me on the road by about 2pm. They treated me wonderfully, it is very likely Capital Ford will be our go to for the next vehicle purchase we make! Great job everyone, I am really pleased! This car is one of the nicest I have ever owned!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

John and Matt have been great to work with .. Everyone was super friendly and helpful!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

I purchased a pre-owned Ford F150 from Capital Ford of Charlotte NC in Dec 2024, Criag Smith was my salesperson, he was very cordial and professional. Purchasing an expensive vehicle online can be a frustrating experience, only seeing pictures of the vehicle but not actually being there means you really have to trust your salesperson. Craig sent all the pictures of the vehicle I asked for and he kept me updated on the purchasing process. We also had a live Skype video where he demonstrated all the features and verified that everything I was concerned about, worked perfectly. The vehicle was shipped to me in a completely enclosed box trailer, so it arrived clean and free from any damage. Everything Craig said about the vehicle was correct, he said it was a beautiful truck, and he was right. Although Craig did a great job in presenting the vehicle, I gave them 4 stars due to a financing misunderstanding.