Used Ford Expedition for sale near Avilla, AR

I hate that I have forgotten two ladies' names that helped me. One was new and the other was leaving, but both were lovely. I emailed requesting information. Kendra Wilson emailed me back and referred me to Chris Morris whom I corresponded with in several emails. Upon arrival, I was warmly greeted, given hot chocolate, and treated kindly. Several people assisted me and answered all of my questions, they were patient and cordial. Quinton Andrus and a new employee(with a name that I wish I remembered) Showed me several SUVs and let me drive one. Noel Harthcock offered me a fair trade on my Jeep and was extremely helpful in finalizing the purchase of the Sorento. I got a great bargain. It was a great experience. I look forward to doing business with them in the future.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Tried to work a deal over the phone. Gentleman was nice, but really didn't want to deal. Wanted me to drive 2.5 hours to talk to him. Two days later they dropped the price of the Highlander when they wouldn't budge when I spoke with him. When he called me back the next day after speaking with him at first, I mentioned I was looking (not anywhere near buying) at another vehicle at another dealership closer to me. At that point he ended the call and I haven't heard back from him. Two weeks later and the vehicle is still on the lot or at least still on Cars.com. I thought about calling back, but I have lost interest in doing the dance. Again, nice guy, but just give me the bottom line and let's work a deal before I have to drive hours to get to see the car in person. I think he was held back by his sales manager from budging on any deal.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

From start to finish, my experience with Crain Ford of Jacksonville was nothing short of outstanding. The staff was knowledgeable, professional, and genuinely committed to helping me find the right vehicle-without any pressure. They took the time to understand what I was looking for, and answered all my questions with patience’s, and this made the entire process smooth and stress free. What stood out the most was the attention to detail and personal touch. I felt valued and respected throughout the process. I highly recommend Crain Ford of Jacksonville!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Salesperson Owen and Maleet worked with me to get my payments affordable. Friendly people that will try to get you the best deal. Give them a visit if you're car shopping and like me you might drive off with a smile..

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Reached out about a car. They provided all answers I needed. We weren’t able to make it work for us, but they offered an above average trade in, and were responsive.

The Lander’s Family is uniquely experienced and highly qualified in finding your next preowned ride. They exceed customer expectations and deliver exceptional service to keep you on the road. Go join the family!

This is a very family friendly car and amazing for long trips. It’s trustworthy and super strong. AC works amazingly. Comes with all the amazing perks of an SUV.

Purchased Our Bronco Raptor Here! Great Experience! Phi Was The Best! We Ordered It, Waited Patiently For It To Arrive, And They Followed Through On Every Agreement We Had!

Our Sales Professional and Manager were great, pleasant to work with! They worked with me to get things to where I needed them to be. This is the vehicle I have been wanting for 20+ years!!! Thanks Clint & Jonah for making it happen, you guys are awesome!

My mom and I were looking for a used vehicle for her. Taylor Simmons was our salesman. We could not have asked for a better person to have taken care of us. He was very thoughtful...treated us with the utmost respect...made our vehicle buying experience a very good one. Made sure we got a really good deal on a car that my mom will enjoy for a long time. Thank you Taylor for being so sweet to us. We will shop again at Steve Landers Chrysler Dodge Jeep. Deborah and Emma

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I inquired about having some work done on my car, and I could not be more impressed with Justin in the service department. He was courteous and extremely time efficient. I am not exaggerating when I say he is possibly the most pleasant service worker I have ever encountered. Well done!

Lindsey and Hope were fantastic in getting my into my new vehicle. I love everything about it! They've reached out twice to make sure I've been able to acclimate to Bronco just fine. These people are wonderful! Thank you! Their sales manager was also very nice! Thank you Rob!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Kenneth got my grandmother into a new car recently. The service was outstanding! Easy to talk to, straight to the point, and engaging! Thanks for everything you do!

The service department was fast, friendly and very competitively priced . My car was also cleaned without having to ask. The store is fantastic and super friendly

It was a great that salesperson kevin was out sight and on point with his customer service. Imma reccomend this dealership every time just because of that guy.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Ronnie was fantastic. Honest, straightforward, good guy. John Hill was as cool as the other side of my pillow. Bought a truck and love it. Highly recommend seeing Ronnie!!!

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Just had a great experience with the purchase of an excellent Ford 150 from David "The Car Man" Mitchell today. He was very helpful and super efficient with all that went into my complicated deal. I would highly recommend checking him out when you need quality vehicle.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Buying experience was great and sells rep was very friendly and helpful, purchase went smooth.

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

Love it has all the room I need I am 6feet 5 inch's tall works for me. Handles well and good gas mileage for a big car

I came in to get my vehicle checked for an electrical problem. The service writer was a new employee. I have a service contract and thought that my visit would be connected to the service contract instead I was quoted a $185 service diagnostic fee and advised that I needed a $500 battery Long story short I feel that as a courtesy a free battery check should have been the initial check then given the option of going further to see if there was a more severe problem. The service writer did adjust the diagnostic fee I ended up going to another facility to complete the service. I felt that there was an overcharge for this situation. Hopefully if there is a future service need I will get a service writer that exemplifies helping the customer in a more sensitive manner. This is just a suggestion for a better customer experience.

I love the 2001 Ford Expedition, mine was bought in 2001. It has had no engine crap outs, no transmission issues, and no drivetrain issues. This thing is a beast.