Used Ford Expedition for sale near Burbank, IL

Everything was great! Everyone was knowledgeable and always helpful, especially Rick who helped us through the whole process and got us as many deals as he could. Thank you Rick!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Excellent service, quick response to my questions, honest straightforward answers, sent me valuable additional pictures

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

My son’s truck broke down in the area and we had it towed to this dealership for repair. From our first contact, the dealership helped to make a very stressful situation more manageable. The team received our vehicle as they were closing and helped to get us logged in and on our way. The service is excellent at this dealership! Ano led the team that repaired our vehicle. He reached out regularly with updates and provided accurate estimates for the repairs. He and the rest of team are very friendly and responsive. They also have a car rental service on site. I will be connecting with this dealership on future purchase and service needs.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Kevin was great! He took his time with me to make sure I was happy and comfortable with my purchase. Very polite and good customer service. Definitely recommend this place to a friend. Good customer service!

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Very nice dealership, kind courtesy, and knowledgeable people. Fair offers and good inventory, definitely willing to bend over backwards to earn your business. I would recommend.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Anthony, Kaitlyn, and Brian were great to work with. This was the easiest dealership I have worked with. I was in and out in under 1.5 hours. Anothny and Katilyn were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Kaitlyn.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

My service advisor, Michael, did a great job of communicating the progress of my service appointment. Not all the necessary parts were in stock after the diagnosis, but he kept me apprised of the status of their arrival and made sure I had a loaner when they came in. The technicians did a great job and returned my vehicle in great condition.

Had the car out front ready for me when I got there. Everyone very friendly

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

I had one of the best experiences with this dealership, I recommend it 100% . I drove one hour and half , but it’s was worth the trip

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

I had an amazing experience buying my car here! The process was smooth, and the team was very supportive throughout. Highly recommend this dealership!