Used Ford Expedition for sale near Las Flores, CA

This dealer had great customer service from beginner to end. The salesperson was friendly, no pressure which I appreciated and if he did not know an answer he found it for us. The procurement part took awhile like expected but they worked with us until we were comfortable with the loan.

Great service and great communication. They gave me a rough estimate of what they thought was up and how long it might take. They were accurate and right. Laid out all the possibilities, then exceeded my expectations. Seriously exceeded my expectations. Thank you Michael Bobby. Great service and communication. I dealt with the three other dealerships in the Moreno / Riverside/ Redlands area before calling and then going to Fritts Ford. Redlands / Ken Grody said they had an appointment in three weeks ... Three Weeks! just to look at it. I double checked that offer with service to make sure I did not misunderstand. Other dealerships close by said they would take three days just to look at it. Then maybe tell me how much longer to fix it. Fritts Ford assessed it the next day and had it fixed in two days .. maybe specific to my issue, but still fantastic ... Not "Maybe we'll get back to you in three days then see how long to fix it" or "We'll see you in three weeks ... A and then we'll get back to you." When I offered to drop it off the day they would look at it they said that would just delay looking at it another 3-4 days. What?! The other dealerships were so disappointing on all fronts. I found a new dealership. Thanks Team Fritts. I'll be back.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Good overall experience. As always, the dealership tried to slip in extra fees. This does not make this dealership any worse than others, but I won't give 5 stars when this happens. In our case, the sticker price was not what we saw when we sat down to negotiate. There was a $1,300 charge added for a security feature the dealership had installed. I had that removed: sticker price on a used car should be everything that the car is. I did not choose a $1300 option. The dealership worked with us and was friendly, except for the finance guy. It was late at night and he got a little snippy.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

I had the privilege of working with both Vinny and Blake Williamson in the final stages of my Bronco Sport lease and it was seamless and fast. Blake went above and beyond to locate the color of Bronco I desired and had it washed and ready for me to test drive. He carefully reviewed the features of the car and how to use the vehicle and its technology. The finance process was extremely fast, yet thorough. The dealership was clean and well-maintained and all staff were friendly and very accommodating. I highly recommend this dealership when shopping for a Ford of your choice.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Anthony sold me the 2020 Mazda 6. Super nice and very informative and fast too.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I absolutely love this vehicle! Exactly what I wanted my family to have for our road/camp trips! Edin really did a great job with this one fo sho! Keep it up!

Excellent service. Done quickly and done correctly.

Adam did a nice job locating the vehicle I wanted to see. He went the extra mile tracking down the service manager, beginning the purchasing process, and ultimately ensuring the vehicle was ready for pick-up a week later. I found Adam to genuinely care that I had a good purchasing experience.

My purchase began over the phone as the particular truck I was interested in showed it was 'in transit' to the dealership and wouldn't arrive for several weeks. Andy Morales was my Sales Consultant. He helped put a great deal together for me. Maritza Gatewood (Customer Specialist) kept me updated on the anticipated delivery date. The entire process was extremely smooth. I would purchase from Fritt's Ford again.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Matthew was very helpful in making sure my new car purchase went smoothly and as quickly as possible. All of the staff worked well together.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

My service advisor was SAL I couldn’t say enough nice words about his service. Sal was always notifying me and keeping me up to date on my service. Thank you SMF Ford and Sal

The response time was really fast, I had received an email back within an hour. I was actually surprised how quick they had contacted me about my inquiry and I would recommend them to a friend

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

Great experience. I was greeted on entry by Helena. She had the car ready I wanted to test drive and was able to answer all of my questions. The purchase process was fast and easy. Follow up has been great as well. I'd give them an 11 out of 10.

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.