Used Ford Expedition for sale near Red Cross, NC

Luis and Brandon were super helpful to our unique circumstance. They both were very communicative and transparent about the pricing for our 2026 Traverse, If anyone come here I recommend working with these two.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Ben Trask my service associate was outstanding. He had me scheduled and on time. The service on the car looked great and I was in and out of the dealership under the time estimated.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

Good experience. Would recommend to a friend. The sales process took 3 hours which is still to long. But I have spent more time in others.

This was one of the easiest car purchases I have ever made. I inquired about the vehicle I was interested in I was giving the best price I could find around. They were very responsive when I asked questions, no surprises or pitfalls. The staff seals very welcoming and friendly.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Richie was a great help in helping me find the car I was looking for

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Great customer service from beginning to end. My sales manager was very professional and knowledgeable. He was patient with me and answered all my questions. I never felt like I was being forced to purchased and was extremely happy with my overall experience.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Frank is great to work with. He answered all my questions. The vehicle I was looking at was not the color I wanted. The posted photo on the internet was not the correct photo. He asked and I gave him the specifics of my search. He will email me if anything comes in.

The dealership was very accommodating. We came in close to closing time and had no issue test driving the vehicle we were interested in. Wonderful experience!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

I just bought my Bubbles. The driver?s door tent started to tear. I called and scheduled a repair and was provided a loaner mini while Bubbles was being taken care of. She came out perfect and clean two days later.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Nice customer service. Zeke was very helpful. Allowed for time to look around lot without interference, but there to answer questions. Patient. Would reccommend. Pulled up Car Facts.

This is the perfect family car for those that like to adventure, it has plenty of leg room and room to put all the kids stuff. We will drive this until it no longer drives.

Great interactions with Ken Miller here. Excellent communicator and pleasant personality. Recommended dealership to buy or sell.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Great buying experience. Vehicle was well priced and the service was great. Trade in value was fair. Sales staff was knowledgeable and friendly. Facility was fair at best.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Sales specialist Dwayne Peguise went above and beyond to help get me into a vehicle I wanted , not just any vehicle. The finance department also worked with me to Close the deal!

Absolute amazing experience how refreshing to walk into a dealership take a test drive sign a few papers and be out the door in an hour and a half. Thank you Echo Park, and Mike

Very accessible and open. Although the car I originally was interested in was ultimately not sellable, staff was open and forthright. Thanks for the straightforward approach!

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

John and Matt have been great to work with .. Everyone was super friendly and helpful!

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

Mike and Tommy worked hard to make the deal work that I was looking for, thanks, guys!! Highly recommend the team, plus it was certainly worth the drive!