Used 2021 Ford Explorer SUVs for sale near Chino, CA

We had the pleasure of working with Valeria Sanchez, She was very understanding and helpful in our conversation about the vehicle we were looking for. She listened to all our concerns and needs. We would highly recommend her.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

It was a normal buying process. It took about three hours. Cylus was a good salesperson. I knew exactly what car I wanted so that process was easy.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

First time buyer 12/12/2024 ..JP was able to help me with all my questions and needs to purchase my new sierra pro ..thank you JP you're awesome

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Great communication when I needed a question answered about my vehicle being in the shop.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Roy went above and beyond in making sure I am happy with my deal. He called me days later to follow up. That is the kind of after-sales service you would like. The dealership is also clean and very accessible. I would highly recommend this dealership to all my friends and family.

Great experience on my purchase had decided on a new vechile and appreciate what I got the price was a factor

Not happy with the degree of energy some employees/ sales people were and most likely won’t come back or recommended Although Dom Was excellent With his communication and care He was one of the only one here with people skills

There’s some issues / delays happening when it comes to releasing the vehicle. But all well is done and everything is taking care of. Thats how “Jonny Alcantar” Sales representatives he is. He make sure that his customers have 100% very satisfied and very happy. He’s very understanding, patience, and he’s absolutely gave his time to reply all the calls and text messages too. Of all the dealerships i visited he’s very different and treated you as family member. Thumbs-up for him. Highly Recommended the California Motor Trade Norco.

I am a driver and I drive for a living I go through cars a lot. Jessie at Toyota in West Covina on Azusa and Manny who does all the paperwork finance me and put me in a car so that I can be a driver and continue my job. I was in distress mentally emotionally physically and spiritually and confused but Jesse knew how to help me in my crisis and put me in a brand new car Prius 2023 I feel brand new mentally mostly physically and spiritually because now I'm able to function and work for doordash Uber eats Walmart and that's what I do for a living not only that but they provide the best maintenance for my job without Toyota I would be homeless thank you Toyota thank you Manny thank you Jesse and my review is no longer five star it's 10 star 20 star top star so for those that are out there that are desperate need try Toyota at West Covina off of Azusa right off the 10 freeway this is the spot come see Jesse and Jesse will hook you up with Manny and the crew and this crew right here they treat us with high respect and they understand our situations like I said whoever reads this review I hope they take to heart the situation I have no special interest except trying to survive out here in this economical structure and it is difficult out here to survive without the tools I need and Toyota provides that if I get broken down I got roadside assistance in my car breaks down it's fixed in in automotive whatever I need for that car and for my job to get it done Toyota's got me and that's what I need there's my support team thank you Toyota and all the reviewers please take heed 😎😀

I had a great experience at California Motors Direct. Eddie was incredibly helpful and made the whole process smooth and stress-free. I had my toddler son with me, and the team went above and beyond to make sure we were both comfortable during our visit. They were professional, patient, and very accommodating. I truly appreciated the excellent customer service and would definitely recommend California Motors Direct to anyone looking for a positive car-buying experience.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

Wish all service centers were as professional, honest and reputable. Kudos to Ken Goudy service center. I highly recommend Ken Goudy for Service and Sales.

We were very happy to speak with Jesus Luna a sales consultant. He was very knowledgeable about the vehicle. He was understanding of our all our needs. This assured us we would stay within our budget.

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

Randy was solid, he helped me & my friend the car we wanted. We got a good price and overall the service was excellent there. I would highly recommend coming here for a used car !

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

I had the pleasure of working with Aldo and his manager Ricardo. They were both super nice and professional and really went above and beyond to make a deal with us that I was comfortable with. I will definitely come back and also recommend this place to anyone looking for great service. ASK FOR ALDO!