Used 2023 Ford Explorer XLT for sale near Grosse Pointe, MI

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Very pleasant buying experience. Everyone was very personable. All of our questions were answered and a problem was solved. Highly recommend this dealership. Kudos to out salesman Mr. Bell.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Lisa Zerilli was my sales representative she made leasing a new Bronco flawless in the process. Not only do I recommend her but I also recommend the Bronco!

Great service William is amazing their new employees Myron get job fast if it wasn’t for him I would’ve been waiting all day

Service, tech knowledge, communication, and personable, clean facilities, vehicle model variety available to interact with

Very happy with the used car price transparency. I was able to see how my car placed in the market. My Salesperson Kobe was friendly and knowledgeable.

Great service! Jamie Koniarz did a fantastic job getting me into the car I wanted. Highly recommend!

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

Jake Leal was awesome—- J recommend him if you need a new or used car!

I recently had the pleasure of working with Alex Rose at North Brothers Ford, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Alex greeted me with a warm smile and a genuine willingness to help. Alex demonstrated an impressive depth of knowledge about the vehicles on the lot. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise made the car-buying process not only easy but also enjoyable. What truly stood out was Alex's commitment to customer service. He was patient, answering all my questions thoroughly and ensuring I felt comfortable with every decision. His friendly demeanor made it easy to communicate, and I never felt rushed or overwhelmed. Even after the sale, Alex continued to provide support, following up to ensure that I was satisfied with my new vehicle. This level of care is rare and speaks volumes about his dedication to his customers. In summary, if you're looking for a stress-free car-buying experience, I highly recommend seeking out Alex at North Brothers Ford. His professionalism, knowledge, and outstanding customer service make him a standout in the industry. Thank you, Alex, for making my experience so memorable!

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.

Working with Dean Sellars Ford, in Troy, MI, was great. Especially working with Ivas Jarbou. From the first greeting on the phone with Ivas, to all the communication following the purchase, he was great. I came from two states away for the purchase, and, the next time I need a car, I will contact Ivas Jarbou, at Dean Sellers Ford, first. This was definitely the best car purchase experience I have had, and I've had several--all good--car purchasing experiences in my life. Everything was smooth, transparent, and the asking price was already a great price, especially compared to the dealers in my area. I really can't say enough good, either about Ivas, or the various individuals I worked with at Dean Sellers throughout the purchase. Everyone was top notch. And there was no pressure at any point in the process. I highly recommend Ivas Jarbou as a sales professional, as well as Dean Sellers Ford, in Troy Michigan.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.