Used 2023 Ford Explorer XLT for sale near Highland Park, IL

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Excellent Customer Service! All went above and beyond to ensure I was happy! I was very informed throughout my entire purchase! Great People at Victor Ford! Keep up the good work!!!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

Excellent and professional. Answer all my questions, even when I came back with more. The people I worked with were courteous and knowledgeable. I would recommend them unconditionally

We’re absolutely thrilled with our experience leasing a 2025 Mustang Mach-E from Golf Mill Ford! A special thank you to Jakub and Damian for going above and beyond, especially for communicating clearly with my Polish-speaking parents. Their patience and professionalism made a big difference for our family. Everyone we worked with was respectful, honest, and well-prepared. The communication was smooth and transparent the entire time, unlike other dealerships we visited, there were no surprises when it came to pricing. We visited twice before finalizing the lease and both times we felt completely comfortable and welcomed. It truly felt like they cared about helping us make the right decision, not just making a sale. Overall, this was a very pleasant experience and our whole family is extremely with the new car. Thank you again, Golf Mill Ford!

I recently had my 2015 car serviced at Heights Ford and couldn’t be happier with the experience. They repaired my air conditioner (clutch) and replaced the rear brakes, and the work was excellent. The technician kept me updated throughout the process and even coordinated directly with my Ford warranty company, which made things so much easier. What stood out most was their patience, attention to detail, and commitment to making sure my car was properly covered and serviced the right way. I highly recommend Heights Ford for anyone looking for trustworthy, thorough, and professional service. Thank you!

Ruben went above and beyond my expectations to make the best experience possible. I highly recommend him.

Great people to work with. Got my truck for a great price, got a charitable amount for my trade in, and never felt pressured at all about anything. Everyone went out of their way to make the process as painless as possible.

We felt ver welcome , sales person let us think about the deal, didn’t pressure us

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

Outstanding service advisor and technician! All services performed on time at quoted price! Highly recommend!

I had a great experience at Kia. My salesperson Izaiah has been on top of everything and follows through with anything I asked. I needed some things done and they made sure I had a loaner for the day. Many dealers no longer have loaners. I bought the Telluride and I love it. Handles great and very plush inside.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

Michael Raczkowski was an accommodating, patient and very friendly gent. It was an a good experience dealing with him. Also. Manager Bob Wolf was awesome as well.

Great Service Department. JR really works hard for you. Thank you