Used 2023 Ford Explorer XLT for sale near Mount Laurel, NJ

Overall, I had a good experience here. My sales rep, Miguel, was fantastic. He was very personable and accommodating. I came in with a specific car in mind that I found online. I was able to test drive it right away and bought the car that same day. My trade-in process was pretty seamless as well. I felt I got a fair price and they handled everything. I felt like they were a little unwilling to work with me on the price of the car that I was buying as well as some of the add-ons and other fees. But what can you do? My one complaint would be about the manager that was working that day. I could overhear them discussing my situation with the trade-in and my requests for negotiation, and it was quite disrespectful not just to me, but to the sales rep as well. If I was working directly with that individual, I would not have bought the car. I am not lowering my review because as I said, I thought my rep was fantastic, but I will remember that the next time I want to buy a car.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Mr. Dan Staley was so professional and knowledgeable and he couldn’t have been more helpful with mme picking out a new car

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Erica from Miller sales beat every dealers out the door price on a new truck and then told me she could beat my credit unions rate. She did by 2.5% and the manager gave me an extra 1000 off for financing through Ford AFTER I was approved at a lower rate. True sales lady that cuts through all the unwanted salesman tactics. Erica knows her job and is supported by an honest manager. Best car buying experience in 20 years and I buy a new vehicle every two years. Finding a service dept that is just as great was the icing on the cake. Mark had my truck prepped exactly as I asked when had my first service done. Miller w Erica has my family's Ford buisness from now on.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Great options for service and a great services team!! They truly provide service options to meet anyone’s schedule .

From start to finish they helped me with every speed bump they delivered on time the people I met were above and beyond from the dealership to the online sales having it delivered was fast and fun experience I love my new SUV they also shipped 5 hours away to me perfect 🤩 job team Car Shop Car 🚘

Very pleasant experience buying my pre-owned Taurus

Sales was good. Not pushy and communicated well. A little deceiving as my final pymnt wasn't what was stated in our correspondence. It's been 3 weeks and I'm still waiting on my check for my trade in. Recommend selling trade in to a used car lot if in good condition.

I had my car in for an oil change and as I was walking around the showroom a salesman introduced himself to me and asked if he could help me. I told him no that I was just in for service. He understood and offered to answer any questions I may have. Well it turned out I did have a few questions about the Ford escape. Sam Huhn was great! He took almost an hour out of his day to answer all my questions and explain the difference in the model line even though I told him I wasn't in the market at the moment. When I was done with all my questions he smiled and gave me his card and told not to hesitate to call him if I had anymore questions. I was very impressed that he took the time to answer my questions even though I told him I wasn't in the market for a new car. This young man is a credit to the Kennedy organization and when the time comes to purchase a car he will definitely be my salesperson!!

Steve Wall and the team at Miller did a wonderful job getting me into a new Ford Ranger. Efficient and to the point with no pressure. Also Alias in the service department goes above and beyond for all customers. I highly recommend Miller!

From initial contact to after the sale, Johnson Ford was a pleasure to work with. No hassle, friendly, courteous, respectful and knowledgeable.

Went in to just find out some prices. Salesman located a truck that meet my needs and price range and had it ready for Me the next day. Can?t say enough good things about them.

Awesome experience! Chris did a great job, took care of me and the process was seamless.

EASY LAID BACK ATMOSPHERE, Tyler was smooth ,humorous and attentive to details. Everything laid out easy to understand, selection of JEEPS small but everyone was a buy, just pick your price range. I had looked online at their vehicles so that I knew to compare each against the other . the test drive offered me my decision. The finance rate was higher than anticipated, so have a plan B, they give you 3 days to get a better rate and come back and pay it off. I bought an extended 150k bumper to bumper warranty for piece of mind due to the miles I drive-$35 a month, worth it!

I purchased my 5th (Diesel) SuperDuty Ford recently. This latest truck was provided Haldeman Ford and the process was better than any of my past experiences. The Sales Rep (Howard) was patient, professional and knowledgeable. The dealer pricing was fair and the service was outstanding. I've also bought two other vehicles from them and they have also been a SUPER experience.

the sales person was well informed and pleasant to deal with. the finance officer was also top notch and explained everything i was to sign. my only regret and it is not the dealership fault but fomoco. they no longer make sedans. i will not buy an suv.

Our experience with Chapman Ford of Horsham was our second time dealing with a Chapman Auto Group Dealership. Both experiences were fantastic! We placed our order with Ashlie for a 2024 Ford F150. She was very helpful throughout the process and kept us up to date on our order status. Once the truck arrived at the dealership, we worked with John to get the lease deal figured out. He was very responsive and knowledgeable. When we arrived to pick up the truck, we worked with Liz who also handled our Grand Cherokee pick up and is always a pleasure to work with. Steve in sales helped to find a last minute offer from Ford and saved us some additional money on the truck which was very much appreciated! Finally, Kyle assisted in finalizing the financing. He was very knowledgeable and efficient and was able to answer any questions we had. The process was very quick but did not feel rushed. Overall, our experiences with Chapman dealerships have been nothing short of exceptional. The dedication and professionalism of Ashlie, John, Liz, Kyle, Steve, and the entire team show their commitment to a great buying experience. We have full confidence in recommending Chapman Ford of Horsham to friends and family, knowing that they will receive the same outstanding service that we have experienced firsthand.

Professional, friendly service advisors and competent efficient mechanics in the service department. Excellent customer experience.

Great service when getting my escape serviced. Thanks Jeff B for your help and commitment