Used 2023 Ford Explorer for sale near Franklin, MI

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Im a first time buyer. This is like the first major purchase I?ve ever had. I was beyond clueless but Alexis walked me through every step of the way with utmost patience. We were there for hours as I asked so many questions and she didnt mind at all.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

Shane smith was awesome. Seamless transition from start to finish. I highly recommend Shane and varsity ford.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

My buying experience was perfect. Mike Rey was my salesman and my transaction was perfect. The dealership is very clean and everyone there is very friendly. I would recommend Mike to anyone looking for a new or used car.

We have been a customer of Dean Sellers Ford for many years. Jon Whitfield is an excellent sales person. He?s always responsive, honest and professional. He helps us find the features we are looking for while also staying on budget.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

I had a problem with my car battery. I went to start my car and the battery was dead. Road service came out and jumped it. My battery was only a year old. I wanted to get my battery checked out so this wouldn’t happen again. I spoke with Brandon at Szott Ford in Holly, he told me to come right in and he would put it to a test and see if the battery is bad. No hesitation, he understood my concern. He was so professional, understanding and caring. He totally went above and beyond. As a side note; I called another dealer closer to my home to help me out with my battery. I was told that I could come in and have it checked out. The earliest appointment was 2 to 3 weeks out. I was hurt and disappointed that they couldn’t/wouldn’t help me out. Thank you Brandon from Szott Ford in Holly. You cared!

I'm really happy that I was able to receive a quote that worked out really well for my situation. Thank you Dominic for making this possible for me. Much appreciated! Reach out to Dominic if you want the best quote for your dream car as well.

I would like to thank and give my respect towards the ownership of this business, My loyalty is with you and future generations of business will always be advised that you pay attention to your customers relationship and respect.Thanks !

Great Service will be back for service nice staff fast service answered any questions we may of had . Can’t wait to bring more business to michael Bates Chevy in the future

Easy enough to make appointment, and didn't take too long. I don't know if service was good or not, because what was being done was not discussed with me. I brought it in for scheduled service B, wasn't told what that included and afterward nothing about what was done was discussed with me. A few things I was able to decipher off of the invoice.

This has been my home Ford dealership since 2010. Brent Dix is my sales guy! He's great! I have bought or leased at least 5 cars since then.

Walked in without appointment at 3 pm and drove out at 6 pm with a great car. I hate going to dealers but was impressed at the quality and help of everyone here. Eric Breda moved me though the process and was very helpful and efficient with zero pressure. He is straight shooter and gets things done. Will send friends to Hines Park and Eric for a vehicle .

This was by far the best experience I?ve had buying a car. It?s also my first Ford and I can?t be happier with my purchase. The process was fast, easy, and hassle free. There were no sales tactics or pressure to purchase things I didn?t want or need. I will definitely be back.

The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!

Everything was very professional and ye warm, making my time at the dealership even more enjoyable.The salesmen all were friendly, offering bits of advice as the time went on. Very friendly and knowledgeable.