Used 2023 Ford Explorer for sale near Niles, IL

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Excellent and professional. Answer all my questions, even when I came back with more. The people I worked with were courteous and knowledgeable. I would recommend them unconditionally

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Purchased a car this week at Willowbrook KIA with Simeon Talevski. 10/10, would recommend. I challenged Simeon to set a record for the fastest sale, and he certainly broke my record with me happily driving away with my new K4, in less than 2 hours! Shout out to Mike who convinced me to get the gap insurance. You were right, I’m sleeping better because I got it. Thanks guys!

We felt ver welcome , sales person let us think about the deal, didn’t pressure us

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

I am a returning customer to Fair Oaks Ford Lincoln in Naperville, Illinois. I leased my first vehicle a Ford Edge from Derren Sanders, Sales & Mo Abdallah, Sales & Finance Director in August 2024. It was my first lease vehicle for my business and Derren & Mo made the process smooth and hassle free. Because of my past experience, it was not a difficult decision to return to Fair Oaks Ford Lincoln to acquire my second vehicle a F-150 Raptor. The customer service and personalized treatment for my returning business was evident in the additional team member Terrell Williams, Finance Manager showcasing his ability to make the financing seamless. These three band members, having their own individual instruments, came together harmonizing the sweet melody causing me to tap my feet and sway to the beat as I flowed to rhapsody of symphonic notes flowing to the finance office. It was rhythmic and satisfying. It's not often that transacting business comes with feeling of complete satisfaction and strengthened engagement as if being at a concert with a favorite musician or entertainer. Yes, that's it this team of merry men created an entertaining environment purposefully delivering another satisfied customer.

Just picked up a new 2025 Explorer at Packey Webb. It was a smooth and professional purchase process. Ernie and Kevin took great care of me. You bet I?ll be back! I am really impressed with the recent changes Ford made to the Explorer.

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

Staff were all kind helpful and very professional The staff allowed me time to look at a car. Price was very competitive

Quick and easy and the price was right for my oil change. Great to know the work is getting done with such talented staff.

I recently had my 2015 car serviced at Heights Ford and couldn’t be happier with the experience. They repaired my air conditioner (clutch) and replaced the rear brakes, and the work was excellent. The technician kept me updated throughout the process and even coordinated directly with my Ford warranty company, which made things so much easier. What stood out most was their patience, attention to detail, and commitment to making sure my car was properly covered and serviced the right way. I highly recommend Heights Ford for anyone looking for trustworthy, thorough, and professional service. Thank you!

Outstanding service advisor and technician! All services performed on time at quoted price! Highly recommend!

The best experience ever. The dealership was amazing and the customer service went beyond expectation. I would definitely go back or refer my friends to go there.

I had a great experience at Old Orchard Nissan. Antoni was very knowledgeable and helped me and my family with new Nissan rogue. Couldn't be happier with my purchase. I also get a better deal than i expected. Will be telling my friends and family about Antoni.

Excellent experience with the dealership and the staff I?m a repeat customer for life and I definitely will refer friends and family to this dealership in all my years of buying cars. This has been the best experience I have ever had so I?m customer completely

Great experience! Made it so easy to walk out with a new car. Ruben was very professional and knowledgeable.

Excellent, professional service. Service Writer John Burzawa was courteous and most helpful. I will return for next required service.

We’re absolutely thrilled with our experience leasing a 2025 Mustang Mach-E from Golf Mill Ford! A special thank you to Jakub and Damian for going above and beyond, especially for communicating clearly with my Polish-speaking parents. Their patience and professionalism made a big difference for our family. Everyone we worked with was respectful, honest, and well-prepared. The communication was smooth and transparent the entire time, unlike other dealerships we visited, there were no surprises when it came to pricing. We visited twice before finalizing the lease and both times we felt completely comfortable and welcomed. It truly felt like they cared about helping us make the right decision, not just making a sale. Overall, this was a very pleasant experience and our whole family is extremely with the new car. Thank you again, Golf Mill Ford!

Ruben went above and beyond my expectations to make the best experience possible. I highly recommend him.