New and used 2025 Ford Explorer for sale near Citrus Heights, CA

My experience did not start out great and I left a scathing 1 star review just two weeks ago. I will refrain from repeating the particulars of the combination of events and experiences that earned them that initial review. Brian Zwald (GM) and Mark Roos (Fleet Director) reached out to me very quickly with offers to make the experience right. I was very skeptical that there was anything that we could do. At that point I had already ordered and paid a deposit with the another dealership and was content to wait the seven months for the car I wanted. In the end, Mark and I agreed to a very fair and reasonable price that didn't leave me feeling like I was being taken advantage of. It was almost like the no haggle, no bull crap experience that I wanted from the start. Even better, through some dealer allocation magic, I might even be able to get my car sooner (which to be honest was really the only concession they could offer to get my business back at this point since the other dealer had already done or agreed to much of what they offered). While there is no promise as far as exact time frames or delivery dates (Ford Motor Co still control the manufacturing process and dealer allocations), I am pleased that they are making the effort. I also want to give a shout out to Yves Salas (former Sales Associate of the Year, former Rookie of the Year award, and recently promoted - congrats Yves!) who Mark assigned to worked with me to get the new order going. He was very knowledgeable (I'm one of those people who will ask a question I already have the answer to, so that I can establish a baseline of trust when it comes to the questions I don't have answers for yet), not only about the vehicles he is selling, but seemed to have a great deal of awareness of what else the other manufacturers are up to as well. If only he had been the one working the lot when I stopped by back on December 23rd and had the experience that really started this all off. All of that being said, I am glad we could work something out. This will actually be my fifth purchase from Future Ford since 1999 and I never had a complaint or concern about my prior experiences. While things did not initially go as smoothly as any of us wanted, if things pan out as we hope, I strongly suspect they will see me again when it comes time to buy car number six. Thank you again Mark and Yves!

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.