Used 2025 Ford Explorer for sale near Greenbrier, TN

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

I am absolutely THRILLED with my experience dealing with ✨ANDREA✨ at Wyatt Johnson Toyota! I recently sold my beloved Camaro in order to buy a 2023 4Runner TRD Off-Road Premium, and I couldn’t be happier. Andrea, our saleswoman, was simply amazing. She was so down to earth and ✨easy✨ to talk to! I genuinely looked forward to every visit. Andrea made the entire process feel effortless and, honestly, SO fun. 🤗🤗 Just like most people, I usually despise the car-buying process, but this experience was COMPLETELY different. Andrea made it incredibly enjoyable from start to finish. The 4Runner is pristine, and Andrea went above and beyond: she made sure the gas tank was FULL when we drove it off the lot. Small talk and kind gestures speak volumes to me. When you decide you want to go to Wyatt Johnson, don’t be silly and let the front desk choose a salesperson for you! Ask for Andrea!!! You will literally want to hang out with her after! You will have to have a mini mirror session where you look yourself directly in the eyes and talk yourself out of texting her to ask if you can go to her Halloween party 🤣. That’s how I know I was treated right, not tricked (see what I did there🫣😂) Wyatt Johnson management if you are reading this, give that girl a raise!!! She DESERVES it!!! She is really doing the most, in the best way possible! P.S. I do not know Andrea personally, and no one has bribed me to write this review, I’m just expressing my genuine satisfaction with the service I received! Thank you Andrea!! 🩷🩷 Syanne

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

I had the oil changed in my automobile and the Service was completed. There was not a long waiting time. I was able to wait and did not need to leave my car.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Never a doubt that my truck is being taken care of. Mike Cooper is always my “go to” service consultant and makes sure I get the best service possible. I always have the confidence that I’m a priority and that my service was done top notch!

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Throughout the years we have become like family with all the great people at Jenkins and Wynne.. Shawn Allen you are so knowledgeable and super awesome, thank you for your patience with us...we are enjoying our brand new Ford F250... I would recommend Jenkins and Wynne to anyone to who is looking for a great deal...and honesty and really put themselves out there to please...we should know we have traded with them for the past 20+ years..you can't ask for better sales and service..who treat you like a person and not a deal! The will make feel right at home. Thank you to all of you who was so kind and made it a pleasurable experience...you guys are awesome!!!!!

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Being a widow, I was respected & talked to in a professional manner. My sales person, Mr. Kirk Williams was very patient & kind in trying to help me with trading my car & purchasing a 2024 Bronco, which I am truly pleased. Mr. Williams took his time in explaining all the features on my Bronco. He even offered me something to drink. The person who took care of the paperwork was very thoughtful & kind also.

Kirk is an awesome salesman who helped me find exactly what I was looking for.