New and used 2026 Ford Explorer Active (100A) 4WD for sale near Hazel Park, MI

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

My buying experience was perfect. Mike Rey was my salesman and my transaction was perfect. The dealership is very clean and everyone there is very friendly. I would recommend Mike to anyone looking for a new or used car.

Working with Al and Mark was very enjoyable. They are very knowledgeable and they did all they cold to get us the best deal they could.

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I've been very pleased with Royal Oak Ford since I first bought my vehicle from them eight years ago. I was able to get the car I needed at a respectable price, and since that time they have provided sterling service for my periodic maintenance and one major repair. I find them competent, professional, friendly and understanding. All I could want from my auto dealer and service agent.

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.