New and used 2026 Ford Explorer Active (100A) 4WD for sale near Macomb, MI

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

Buying a new Ranger was easy. Sales Representative located a model with the accessories wanted and arranged for a swap with a Toledo dealer. Delivery was handled with an explanation of the controls.

New tires and some steering system repairs. Adam F did an amazing job of helping me get a high quality and on-time repair. Total rock star at what he does. Will send anyone and everyone ro him for help with their vehicle. Very transparent and extraordinarily thorough and kind! Thank you so much Adam!!

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.

I've been very pleased with Royal Oak Ford since I first bought my vehicle from them eight years ago. I was able to get the car I needed at a respectable price, and since that time they have provided sterling service for my periodic maintenance and one major repair. I find them competent, professional, friendly and understanding. All I could want from my auto dealer and service agent.

Keith L in used cars made my buying experience at Dean Sellers easy and the team there bent over backwards to make sure that everything with my Edge was right

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

Car driver seat was serviced. Service Advisor was friendly and knowlegeable. I intend on using this dealership for vehicle maintenance and service because of this 1st visit (ordered the works) and the second visit (warranty repair of faulty stitching on drivers seat).

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.