New and used 2026 Ford Explorer Active 4WD for sale near Huntington Woods, MI

Emily was extremely helpful setting me up as a new customer at Serra Ford needing service on my 2019 Ford Edge! She even added an unexpected $70.00 discount to my invoice. The service techs for my Works oil change and transmission fluid flush did a great job! As a first time customer, my first impression and experience with Serra Ford blew me away!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

John Camilleri is the best. Good selection on site, The process was straightforward and simple. I highly recommend John, and will be buying my next vehicle from him as well.

Great experience and service buying my new Explorer thanks to Danielle Munroe & Ray Bouchard. Highly recommend the dealship. Everyone we worked with in the process was knowledgeable and kind

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!

Very professional and friendly, and never overbearing or pushy throughout the entire process. The vehicle was everything and more, even though it was purchased sight unseen via online. The salesperson was so good, he could easily have been the President of the dealership!

Called my friend Mike Rey to see if he has the vehicle My wife was looking for. He did, we stopped in to check it out. Then we bought it the same day.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Was looking to buy a late model used car and found the exact model in stock. Took a test drive, discussed with the salesman, Tommy White and made a deal. He made the whole process easy to complete They had to replace one part on the car and it was done quickly. Highly recommend this dealer!

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

Jeff Boller is the best salesperson to work with. Finds the vehicle you need and gets it ready for pickup seamlessly. Thanks much again Jeff

Excellent Customer Service all around timely and efficient from the salesperson to the young man who showed me the technology end of the service. Thats all I have for today. This requires to many words that's my only complaint! It wouldn't take my city and state this took me another 15 minutes. Thats another complaint. The survey is annoying. Other than that your people are awesome.

We love everything about Gorno, Ford. The only problem is there Customer Care communication getting in touch with the customer to let them know what is going on with the vehicle. They need to work on that very much.