New and used 2026 Ford Explorer Active RWD for sale near Home Gardens, CA

Chris was sales guy and very pleasant and straightforward. Didn't like dealership policies of forced add ons that made the price not affordable anymore. They advertise a low price and then add another $2-3K. feels wrong to me. wouldn't buy from them.

Great service and great communication. They gave me a rough estimate of what they thought was up and how long it might take. They were accurate and right. Laid out all the possibilities, then exceeded my expectations. Seriously exceeded my expectations. Thank you Michael Bobby. Great service and communication. I dealt with the three other dealerships in the Moreno / Riverside/ Redlands area before calling and then going to Fritts Ford. Redlands / Ken Grody said they had an appointment in three weeks ... Three Weeks! just to look at it. I double checked that offer with service to make sure I did not misunderstand. Other dealerships close by said they would take three days just to look at it. Then maybe tell me how much longer to fix it. Fritts Ford assessed it the next day and had it fixed in two days .. maybe specific to my issue, but still fantastic ... Not "Maybe we'll get back to you in three days then see how long to fix it" or "We'll see you in three weeks ... A and then we'll get back to you." When I offered to drop it off the day they would look at it they said that would just delay looking at it another 3-4 days. What?! The other dealerships were so disappointing on all fronts. I found a new dealership. Thanks Team Fritts. I'll be back.

Dealer incentives and Ford's incentives made shopping here a better choice. To get the deal I needed. Prices were a bit better than other dealers.

Great experience and specially the treatment by Ali Khan and team. They made the car buying experience a pleasure. Nikesh and Zohayr were great too. This place is amazing and I will be recommending them to family and friends. Thank you Chino Hills Ford

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

I had the pleasure of working with Aldo and his manager Ricardo. They were both super nice and professional and really went above and beyond to make a deal with us that I was comfortable with. I will definitely come back and also recommend this place to anyone looking for great service. ASK FOR ALDO!