New and used 2026 Ford Explorer ST-Line RWD for sale near Smyrna, TN

Friendly, answered all my questions, please with the car service and customer service skills. All my cars have been serviced by quick lane and when asked , I always refered friends and family.

Called around noon on Friday and they got me in for an oil change and tire rotation almost immediately. The service rep was polite, responsive and got me in fast and easy.

Purchased a 2018 Ford Explorer from Bates Ford in Lebanon, TN . Everything went well and the staff was polite and helpful, everything went smoothly and no hassles.Thank you!

Josue and the team were easy to work with. Facility was organized and clean. Dealership had all aftermarket parts I was looking for and ability to install.

Best dealership in Tennessee and they provide quality service at affordable pricing. Very professional customer service and they make it quick and simple to purchase a new vehicle.

I was visiting from out of town and my experience was great. Even after I returned home Patrick continued to support me getting what I needed.

I cannot say enough about the exceptional staff at Miracle Ford. I was in the market for a new truck at the end of the model year and Miracle had exactly what I needed at a competitive price. Chris Fitts is very knowledgeable on trucks! All of the sales staff were very helpful as I needed some instruction on the higher tech features. You can tell that the teamwork and culture at Miracle is world class! It was well worth my 125 mile drive to get this truck... I could not be happier.

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

Great service manager Recall was fixed and SUV was ready to go in no time. Waiting area is comfortable and coffee was a real pluse.

What a fantastic car buying experience! This family owned business treated us like family ourselves. Do you want to skip the hassle of going to a dealership for a deal that they can’t actually make happen? Go to Miracle Ford where they pride themselves on honesty, customer service, and have a large selection of great vehicles to fit anyone’s need!

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

I had a terrific experience. Everyone I encountered was friendly, professional and helpful. I felt like I received a fair deal and I am very happy with my new vehicle.

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

Smoothest buying process I've ever had. Test drive..... Then come back later to buy and literally took exactly an hour when I was driving off. Great experience and happy with the deal.

I love my new truck. I had so may folks helping me with the purchase of my truck but Ashley Duke made it all possible and even after the sale she is still answering my question and in a very timely manner to boot. Thanks again to everyone who helped. Will

I love my new Bronco Sport. It took 4 months to get here, but it was well worth the wait. Chris and Ryan were great in helping me to drive away in my brand new Bronco. I would definitely refer others to this location.