New and used 2026 Ford Explorer for sale near Chicago Ridge, IL

Jesus and managers were easy to work with even when presented an unusual situation. You get a strong confidence in trust from this group. Highly recommended.

I am a returning customer to Fair Oaks Ford Lincoln in Naperville, Illinois. I leased my first vehicle a Ford Edge from Derren Sanders, Sales & Mo Abdallah, Sales & Finance Director in August 2024. It was my first lease vehicle for my business and Derren & Mo made the process smooth and hassle free. Because of my past experience, it was not a difficult decision to return to Fair Oaks Ford Lincoln to acquire my second vehicle a F-150 Raptor. The customer service and personalized treatment for my returning business was evident in the additional team member Terrell Williams, Finance Manager showcasing his ability to make the financing seamless. These three band members, having their own individual instruments, came together harmonizing the sweet melody causing me to tap my feet and sway to the beat as I flowed to rhapsody of symphonic notes flowing to the finance office. It was rhythmic and satisfying. It's not often that transacting business comes with feeling of complete satisfaction and strengthened engagement as if being at a concert with a favorite musician or entertainer. Yes, that's it this team of merry men created an entertaining environment purposefully delivering another satisfied customer.

The best experience ever. The dealership was amazing and the customer service went beyond expectation. I would definitely go back or refer my friends to go there.

Risto was amazing! He helped me figure out what I wanted and was so helpful!

Purchased a car this week at Willowbrook KIA with Simeon Talevski. 10/10, would recommend. I challenged Simeon to set a record for the fastest sale, and he certainly broke my record with me happily driving away with my new K4, in less than 2 hours! Shout out to Mike who convinced me to get the gap insurance. You were right, I’m sleeping better because I got it. Thanks guys!

Great location to purchase a new vehicle. Salesman are great not pushy at all and make the process seamless and quick. Good stock to pick from.

Melissa in service was top notch. Extremely professional and knowledgeable. Gave an estimated timeline along with regular updates. Vehicle was completed (and washed) ahead of the expected completion time.

Vehicle was diagnosed and repaired in a very timely manner.

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

Kevin was great! He took his time with me to make sure I was happy and comfortable with my purchase. Very polite and good customer service. Definitely recommend this place to a friend. Good customer service!

Kept me appraised of what needed to be done . Went over the work done and what would need to br done in a future service. They washed my car.

Fair Oaks was the only LIncoln dealer that had (in transit) the exact 2025 Lincoln Aviator model and color scheme we were looking for. We were able to connect with them online and make a good deal on the purchase without having to make the extensive drive to the dealership. Krystal (internet sales manager) was great to work with. She handed us off to Eddie to complete the paperwork. All documents were completed online in the comfort of our home, and Eddie delivered the vehicle to us at home the day it arrived. Eddie continued to follow up after the sale to make sure we were satisfied and answer any questions we had about the vehicle. I can highly recommend this dealership.

Everyone at Friendly Ford in Roselle was great to work with!

Great Service Department. JR really works hard for you. Thank you

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!