New and used 2026 Ford Explorer for sale near Massillon, OH

I was quite pleased with overall service. Shelby was great to work with. I will definitely take my vehicle for return service/repair when needed.

I had a great experience at Spitzer Ford Hartville. The staff was exceptional and made my buying experience a smooth one. In particular, I wanted to thank Sierra Dieble for her help. She was professional, knowledgeable, and responsive. I'm enjoying my new car and, when the time comes to replace it, will definitely go back to Spitzer!

I had a routine maintenance appointment at Spitzer Ford in Cuyahoga Falls on Wed., Sep. 3 2025. Scott Gilmore advised me efficiently on the questions I had. He explained beyond one answer to a question which was very helpful. I appreciated his attention to detail. I will return in another 5000 miles. Rena Goss

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

They were very nice great service and they worked with me to get my payment to a good amount

I bought an 06 f150 in October. Had a mechanical issue that I wasn't able to fix. Called them and they squeezed me in the same day. Even did it for way less than anyone else

Tim did a great job, it was quick and painless, and the truck is as described. ( I drove down from Cleveland)

We purchased a new Ford Maverick. These trucks at the time of this review are in short supply with many dealers demanding over MSRP, however not the case here. We paid MSRP, received a fair trade allowance, and while offered the usual various ups and extras none were tacked on to the vehicle as a surprise got you. The Maverick was detailed and well presented. A refreshingly pleasant buying experience.

Salesman had car ready and went out of his way to go over all the new controls especially how to navigate all the touch screen control features

Excellent, I absolutely love my car and would give a recommendation for their car dealership. The customer service was out of this world. Very tentative.

Perfect experience, had everything ready when I got there . Looked the vehicle over test drove it signed a few forms and out the door

Staff was professional and helpful. Not at all demanding or pushy. No game playing. It was a pleasure doing business with them.

Very nice facility and friendly staff. The recall was fixed on a timely manner by your team. Michael was very attentive and helpful. He checked on me through the process

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Great experience buying a car with help of sales associate, Sam Adrian. Sam was very professional and helpful in guiding us through the process of our purchase.

We flew all the way from Oklahoma to pick up a new Ford F650 Wrecker. We worked with Alan Beery to get the truck over the phone. Unfortunately we didn't get to meet him when we picked up the truck but the rest of the staff made us feel like part of the family and were very professional in helping us. we highly recommend this place to anyone who is looking for a great deal and very nice folks! Thank you again to everyone that helped us! Stanley Landers

Brian Lewis was very helpful and polite. We were in and out very quickly. We placed our order over the phone. Super easy. The quoted price and the final price were exactly the same. Thank you.