New and used 2026 Ford Explorer SUVs for sale near Crystal Lake, IL

Very pleasant atmosphere and the hard working staff that makes it all happen service advisors, service technicians, parts department, billing dept. and cashiers, & sales and to add that I have a quite long history with Roesch i can honestly say that all though i had one bad experience with the service department that was swiftly rectified by means of the service manager overall I would recommend Roesch dealership to any of my family members and associates , lastly I must say kudos to service advisor ( Jessica Mamahua ) & service director ( Adam Jaswilko ).

Great experience, if your trying to buy a vehicle used or new go to ROESCH FORD and ask for Alex, he?s very professional and very nice, I will recommend him to anyone

Mikey is very responsive and professional. No nonsense on the deal..we're driving 5 hours to buy from him with no regret. After trying to deal with several slippery "salespeople" it was a real relief to find a good deal and buy from a decent person. Win win.

Purchase service was fairly quick. Car is beautiful, everyone loves it! the entire staff was very friendly and welcoming during our visit. We would recommend this dealership.

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

Everyone at Friendly Ford in Roselle was great to work with!

Great Service Department. JR really works hard for you. Thank you

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

I had a good time there the employee were so good and polite to me. The lady who assisted me is so cool

Quick and easy and the price was right for my oil change. Great to know the work is getting done with such talented staff.

Jared Nelson and the team was very helpful and patient with answering our questions. They made sure I got the Jeep I wanted.

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

Always clean and friendly people. I gave always had my vehicles service here. This dealership is outstanding.

I recently had my 2015 car serviced at Heights Ford and couldn’t be happier with the experience. They repaired my air conditioner (clutch) and replaced the rear brakes, and the work was excellent. The technician kept me updated throughout the process and even coordinated directly with my Ford warranty company, which made things so much easier. What stood out most was their patience, attention to detail, and commitment to making sure my car was properly covered and serviced the right way. I highly recommend Heights Ford for anyone looking for trustworthy, thorough, and professional service. Thank you!

Outstanding service advisor and technician! All services performed on time at quoted price! Highly recommend!

Great service, The dealer picked up my car and dropped it off after service.

I purchased an Explorer from Joe Alessi. What is often a drawn out predicable process this was not. Joe is a down to earth guy that I would refer to anyone looking to purchase a vehicle. Joe in finance breezed through the paperwork and did not pressure to buy any warranties. Overall a good auto dealer experience.