New and used 2026 Ford Explorer SUVs for sale near Grapevine, TX

Overall good process. One item I would have preferred was to be taken to an office or room when negotiating the numbers instead of on the showroom floor.

I took my Bronco in for service today as a walk-in and had an excellent experience. Naomi Romano went above and beyond to ensure my repair was completed the same day, kept me well-informed throughout the process, and recommended a service to prevent my battery from having the same problem again. She also arranged a complimentary ride home and coordinated valet service to return my vehicle after the repair. Everything was seamless, and the repair was covered under warranty. I highly recommend Naomi and AutoNation Frisco for car service needs.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Great communications from my service advisor while service was being performed. Plus they a nice waiting room for customers to use while waiting on service.

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

I liked everything about dealing with Burleson Autonation Ford. .The Salesman was Knowledgeable and very courteous. Everything about the purchase of my truck was hassle free from start to finish There were not any dislikes

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

The service there was fantastic and fast and everyone was super friendly 10 out of 10 will be returning

They were very helpful in finding a car that helped my family needs - looked at a couple of cars and test drove to see which one would be a great fit for my hubby as he is 6ft and needed something with leg and head room

From start to finish, they listened to my wants and needs and delivered . Great customer service, the easiest car buying experience, I would recommend to friend and family. Thank you Allan.

My Service Tech's name is Waldo and he was really great to work with, kept me informed of the progress of the work being done.

Wanted to purchase another car and they had one for a great price. They were able to get me a lower APR than I expected and my salesman John stayed till after we signed which was about an hour after closing since I got there a little before.

Darla is very helpful. I appreciate her She provides great service and information. The work is always completed in a timely manner. I will continue to come here.

I had an excellent experience at AutoNation Ford Burleson, and Eder Gonzalez made the entire process smooth and stress-free. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me get the truck of my dreams at the best deal possible? not just making a sale. Eder took the time to answer all my questions, explained every detail clearly, and made sure I felt confident in my decision. There was no pressure, no gimmicks ? just honest communication and outstanding customer service. He kept me informed throughout the process and followed up afterward to make sure everything was perfect. And when I had a couple cosmetic concerns Autonation and Eder took care of everything no questions asked. If you?re looking for someone who truly cares about their customers and goes above and beyond, ask for Eder. Highly recommend!

Sales rep was professional, knowledgeable, and attentive to what I needed on a Ford truck. Great people to work with at Prosper Ford.

Greg the customer service representative was pleasant,courtesy and helpful. He treated me with upmost respect and kindness. I would recommend everyone I know to go to ford nation for the service they provided me. I mean Greg made me feel special and appreciated and went out his way to make my wait time pleasant. He get a 5stars from me.

Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner.

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!