New and used 2026 Ford Explorer SUVs for sale near Hempstead, TX

This was a recall visit and they were great from the beginning to the end. They did it in recorded time and keep Me informed the whole way through.

'm very pleased with Ryan Ford and the customer service they showed after my puchase. I purchased a 2006 Jeep Wrangler from them. I live in Lubbock so they transported the vehicle to me and only charged $300 to do so. I know it had to cost more than then in diesel alone. Once I got the Jeep and drove it about 50 miles, I noticed an oil leak which I discovered was from a leading rear main seal. Not a big deal and the part is pretty inexpensive but the labor to repair it can be costly. I took the Jeep to a reputable and dependable auto shop in Lubbock and they repaired the leak, but Curtis, my salesperson, made everything right on their end. The dealership reimbursed me for the replacing the rear main. They made it right, which is rare in this day and age. I appreciate Curtis and the ownership for their quick and fair response. I would recommend them to anyone.

I live over 200 miles from Appel, but they had the particular F-150 model and color I wanted while closer dealers didn't. After I contacted them about the truck, they promptly swung into action by providing videos and other information about the truck and making it extremely easy for my wife and I negotiate a price up front and schedule a visit two days later to test drive and then buy the truck. They did a great job of handling online communications and transactions and it was all above-board and painless. Javi Jr., our sales consultant, was particularly pleasant and helpful. All around, a great experience.

Andrew was amazing as our salesperson at AutoNation Ford Katy. He was attentive, knowledgable, and supportive throughout the entire car-buying process. He made everything smooth and stress-free and was there for us every step of the way!

Polite no haggling staff, team should be commended for their service. I did an online appraisal and was happy with the offer. I went to the dealer to have truck inspection, within an hour truck was sold, paid off and I was done.

Chris was our salesman. He was so easy to work with! We were treated fairly and courteously. Overall, this dealership gave us the best experience we've ever had buying a new car!

Blake was incredible at giving me time and space to consider a big ticket item purchase. I would have liked for the finance discussion to have been more thorough and less rushed. I missed some important pricing information because the presentation was pressured, fast and furious.

Great service, and they went out of their way to find what I was looking for.

Met my expectations. Technicians very helpful and friendly. Regularly use this location to service my car. Easy to get to and close to my home.

The salesperson, manager, and finance people that we dealt with were professional, knowledgeable, and not pushy. The negotiations went smooth and had a good experience.

Always a pleasure working with the folks at Appel! Blake is super helpful and ensures the vehicle buying experience is a no hassle one. I cannot recommend them enough.

Best dealership best service especially the mobile service. Great technician Eduardo. Would absolutely recommend them for purchase and service