New and used 2026 Ford Explorer SUVs for sale near Hillcrest, TX

Easiest car buying experience I’ve ever had. Car was exactly as advertised, Myles Fillmer was very informed and helpful, financing was easy.

Good customer service and easy and smooth transition from dealer to my credit union.

What a fantastic buying experience at Helfman Ford in TX. We were shopping online, out of state purchase, and had the pleasure of working with Richard Baxley who went way above and beyond. He kept us informed during the whole process and even more important followed up diligently during the delivery and when we took possession of the vehicle. Of course he then followed up yet again. I tip my cap to the dealership and Richard on a great buying experience!

Joe in the service Dept was excellent with helping install keyless entry on my truck

Ricardo Rodriguez Jr. was very professional and helpful. This was a very simple and efficient buying process. I would highly recommend buying a vehicle from Mr. Rodriguez!

I?m not one to leave reviews online when I have bad experiences , non the less when I have a good one BUT I really feel my experience at Cook Ford and giving appreciation to Eric Osorio(sell?s guy) and Tania Brown(finance manager) is well worth what little time I have to get on here and leave them a review. I bought my 2022 F150 on Nov 22nd just before Thanksgiving. I?m a man of little free time when I?m off work and was in somewhat desperate need of a truck. With thanksgiving being only 2 days away I was stressed enough not knowing if I?d be home for the holiday or stuck on a train at work so I had that to add on to my stress. Just as I pulled into the parking lot rain started to pour down. I took that as a bad luck sign. I felt as if I was going to walk into the dealer and be rushed,forced and pressured into buying something I didn?t really want at a price I felt was over priced. Eric Osorio made me feel the complete opposite of that. I didn?t go in with a certain truck in mind,I just knew I needed one. Rain was still pouring and he did not hesitate one bit to go outside in the pouring rain and walk the whole lot with me till I found the truck I wanted. Never complained about the rain nor made any bothered faces about me taking my time to look at their inventory. So we walk back in and start discussing numbers as well as a vehicle trade in as I was going to trade in a Ford Explorer I had. Was nervous because I never traded a vehicle in. He made the whole process seem like a walk in the park and was able to work with the Cook Ford manager on giving me a better offer for my Explorer than I had in mind. Everything just seemed like it was going too good based on my passed experience at a previous Ford dealer back in 2019. Across the hall from Eric was the Finance Manager (Tania Brown). She was previously helping out another client as Eric was wrapping up all the paperwork I needed to sign. As Eric was finishing I could see a young lady in her early 20?s with her mom walking out Tania?s office with a big smile. That gave me somewhat of a stress reliever. Just as Eric introduces me to Tania and it?s my turn to walk in and go through the final finance process with Tania her lunch was getting delivered via grubhub. Being that I spend a lot of time away from home and don?t really get to sit down with my family at the dinner table every day/night Breakfast,Lunch and Dinner time is sacred to me when I am home with my wife and son of 2yrs old. So I told Tania that I didn?t mind waiting outside while she ate her hot meal that had just been delivered. She told me it was fine and that she could wait till she got done with me. This made me feel like now she was going to rush me out of there and not give me the same impeccable service I received from Eric Osorio so I told her once more that I didn?t mind waiting but she insisted in helping me still. To my surprise miss Tania Brown made me feel just as comfortable as when I was dealing with Eric. She didn?t try to force me into getting anything I wasn?t really looking for in a warranty package. To be honest the price of the truck and monthly payment I was going to have was a bit more than I wanted but they were both able to give me a good deal on my trade in,new truck price and final financing. So much so that I was able to walk out with just the monthly payment and overall final financing price I was hoping for. Tania Brown really helped ALOT with getting me the perfect balance of warranty protection for my new truck. She was such a kind hearted person that I even shaved personally family business with her(in a good way,no negative stuff)and that?s something I don?t do even with my close friends. She even shared information about programs and events that will be fun and helpful to my wife,son and I. I drove in on a rainy day and gut feeling of bad luck and drove out feeling as if I just left Sunday service. I can?t help but say that Eric and Tania?s teamwork was top tier and 2nd to none! TY!

Great , fast , and friendly. James did a great job Thanks. Easy to deal with , and the price was great. The car was in really good shape. Couldn't ask for a better experience.

I bought a car from this dealer entirely online, and their team went above and beyond to assist me. They helped with the inspection and even took the car to the dealership for a recall, and this happened to be for a BMW. Despite the transaction being online, they provided exceptional service by personally handling these tasks for me. I?ve already sent them both thank you's, but still their effort truly exceeded my expectations. I?ll definitely return to them for my next car purchase.

Gabriel Salesman Welcomed me and helped me with every question I had and had very good attitude and made me feel welcomed

On December 15, 2025 - Received excellent customer service and experiences, dedicated and timely manner in servicing my 2018 Ford Escape by my Doggett Ford Service Advisor, Brandon Bailey. Also, excellent Doggett Ford courtesy valet service in a timely manner by their driver, Carolyn Carranza whom pickup my car from my home at 8:00 am to deliver to the Service Dept. and after the repairs, returned my car back to my home by 3:00 pm.

Pete was very helpful during my apartment. I will satisfy with his politeness and the way took care of my truck.

Outstanding Experience with Amir at Helfman Ford! I recently purchased a 2024 Ford Expedition Max from Helfman Ford, and I have to give a huge shoutout to Amir for making the entire process seamless and enjoyable. From the moment I walked in, Amir was professional, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to answer every question with clarity, and never once made me feel rushed or pressured. His attention to detail and commitment to customer satisfaction were truly impressive. What really stood out was Amir’s ability to make the experience feel personal. He listened to what I needed, offered thoughtful recommendations, and made sure I was comfortable every step of the way. The Expedition Max is an incredible vehicle, and Amir made sure I drove off the lot feeling confident and excited. If you're in the market for a new Ford, I highly recommend asking for Amir at Helfman Ford. You won’t just get a great car—you’ll get top-tier service from someone who genuinely cares.

Great Customer Service from Rigoberto Guzman. Our adventure was easy in and out! Very happy with our purchase of our New 2025 Ford Bronco, thank you again!

Easy and seamless car buying experience. We told Jonathan that we did not want to be in the dealership all day and that I have had bad experiences in the past. This was the quickest easiest car buying experience and everyone was very kind during the process. Would recommend asking for Jonathan.

IT WAS A GREAT EXPERIENCE BUYING MY TRUCK AT COOK FORD MY SALESMAN ERIC WAS VERY KNOWLEDGEABLE AND VERY HELPFUL.

Amanda, Amanda, Amanda! Again, you gave me the best purchasing experience that’s possible. That’s 2 new trucks, a 2024 and a 2025. That’s 2 years in a row I’ve purchased from Cook Ford, and you were the person that helped me put everything together. We suggest everyone buys from Cook Ford and use Amanda to put together you deal.

I had a great experience working with this Pablo - salesman from start to finish. He was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs instead of just trying to make a quick sale. He took the time to answer all of my questions, explain features clearly, and made sure we got the car we wanted. What stood out the most was his patience and honesty. I never felt pressured, and he made the entire process smooth and stress-free. He was also very responsive, returning calls and messages quickly and keeping me updated throughout the process. I would absolutely recommend him to friends and family, and I will definitely return to him for future vehicle purchases.

I prefer not to go onto dealership and purchase a car, never found it to be a pleasant experience, however this was different. I had an appointment with Jaime Huezo, he had the car bought around for my inspection, settled on a price and the process was over in a matter of minutes. It was the easiest car experience I've experienced.