New and used 2026 Ford Explorer SUVs for sale near Irondequoit, NY

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.

Used fast lane oil change service work was completed within the time given. Video of walkaround provided. Recommend to schedule service and drop car off .

It's a great place for service had a small problem but they were taking care of it sometimes parts take time to come in overall customer service is excellent. I would recommend West HERR to many friends thank you.

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

Christine was great to work with, I appreciated that even though I had scheduled for a problem and to have a part replaced, she had more complete testing run and found that I didn’t need to have the part replaced which saved me money. The service was completed in less time than expected so it was a great experience.

We initially came in to look for a vehicle for my hubby turns out that we both left out with cars mine was a 2025 Ford Bronco all the bells and whistles! I’m excited 😊my husband purchased a 2022 Ram loaded and the color he desired. We are so very happy that our salesperson assured us that this was gonna be a smooth transaction and it was. Thank you Joe Mora you are the very best and we are thankful for you. You deserve a raise👍❤️

I worked with Taylor Bennett on a used F-150 and highly recommend his service. I thought I'd get more for my trade but was satisfied with the overall deal and am happy with my new truck.

We shopped for vehicles at several dealerships and Taylor Bennett was the best. He asked questions and found us discounts nobody else did.

I worked with Tyler Colegrove on trading my leased Bronco Sport in early. They bought my remaining lease and helped me get a new Bronco Sport. Tyler was very professional and easy to work with. Everyone was helpful and polite.