New and used 2026 Ford Explorer for sale near Wilmer, TX

Keith Monette has been my go-to service advisor since I first used him. He is professional, courteous, and doesn?t pressure the customer. He kept me informed and the repair was done in a timely manner.manner.

Easily one of the best car-buying experiences I?ve had. Grand Prairie Ford treated me with respect and worked to help me, not take advantage of me. My sales associate, Isaac Oliva, really set the tone from the very beginning. I reached out with a simple email about a vehicle I was interested in, and he responded quickly and clearly with no pressure. He helped me set up an appointment, and that initial interaction is what made me feel comfortable enough to go in. Once I arrived, it only got better. Isaac was patient, straightforward, and genuinely helpful. He explained everything in a way that made sense and never tried to push or upsell me. It truly felt like he was on my side throughout the entire process. I also want to acknowledge the management team behind the scenes. I didn?t meet them directly, but I could tell they were working to help make a deal that actually fit my situation. They considered what I needed, and that meant a lot. On the finance side, Braylon Boudreaux deserves credit. That part of buying a car is usually stressful, but he made it surprisingly easy. He was personable, professional, clear, and never made me feel rushed or pressured. He explained everything thoroughly and made sure I understood exactly what I was choosing. Before coming here, I walked out of two other dealerships because the experience felt dismissive and draining. Grand Prairie Ford was the complete opposite. I felt respected, listened to, and supported the entire time. If you are shopping for a car and feeling overwhelmed or frustrated, I highly recommend Grand Prairie Ford. I am genuinely grateful I chose them, and I would make the same decision again.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

From start to finish, customer service and communication was great! Nicholas and Kyron were amazing and kept me apprised of all parts of the process.

We bought a truck from here and used salesman Justin Phillips. What a great salesman! And a great place to buy a vehicle! We will definitely be buying from here going forward!

Javier was incredibly friendly and helpful, making the process of getting my truck back easy and fast. The check-in was quick, and the pickup was just as efficient.

Easy process. Have bought many vehicles from them. Easy negotiating process. Easy easy easy easy easy easy ok ok ok ok ok ok ok ok

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

My sales rep, Matthew Holden Payne was nice and easy to work with. He made the purchase easy and efficient, The car seems to be exactly what I was looking for!

1989 F150. Shea was an exceptional service advisor, would return here for service. Thank you x x x x x x x x x

The whole experience was quite quick and everyone was friendly. The Salesperson answered all my questions and also showed me a few things I did not know about the truck. Financing agent was friendly, it did take a couple of tries for us to come to an agreement on the amount, interest, and length. Great options for warrantee coverage! I only have a very minor comment. The detailing was a little light which is not too big of a deal for me since I go through and reclean everything to my standards. I will definitely buy from here again if the opportunity arises in the future! Thank you

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

Went there to trade my Cadillac for a used mustang. After all was said and done I decided to buy a new one. Process was painless and I was ready happy with my purchase. Carlos was very kind and patient with me.

As advertised. Truck was perfect financing was simple. David and Ali were amazing. In and out in under 2 hours including the test drive!

Water leak thru back glass taillight. Also advisor noted worn car tire threads. All work performed well. Advisor was excellent in communicating scope of repairs snd status.