Used Ford Explorer XLT for sale near Nashville, TN

Once again it was a very pleasant experience working with Anna Williams. She kept me updated on the progress of my oil change. Anna also reminded me of upcoming maintenance for my car. 10 Stars ✨

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Our salesperson is wonderful, this is the 6th vehicle we have purchased from him directly since 2011 and the 8th vehicle from this dealership. The staff is friendly, temporary showroom is comfortable and note they are renovating the original showroom. Finance Director was fair and provided full disclosure explaining the financial aspects and other additional options on the transaction with no sales pressure.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Henry Beeler was GREAT! Not pushy at all. Felt like we’d known each other for years. Very knowledgeable. Very attentive. Listened more than he talked.

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

They made the process so simple and easy. I loved that they asked wether I preferred call or text. No pushy salesman attitudes, and the people were laid back and friendly. Decent cars for reasonable prices.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

I talked with a gentleman named Johnny Perro he was awesome to deal with. I’d highly recommend this dealership. I llove my new car!! One very satisfied customer 🤗

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Interior and exterior design is excellent. Plenty of power, dependable, easy regular maintenance and everyone loves it. From Audi's back to Fords and the Explorer is it for me!

amazing experience. Recommend. I will buy my next car from them again. Great prices and honest people

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Great experience here! Michael Harris took great care of me in getting me the vehicle I wanted. I am loving my new 2023 Hyundai Palisade!!

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Reggie, Shaun and the other guys at Downtown Nissan Service Center are great folks! This location and it's people do good work! They were patient dealing with my warranty provider. If only my warranty provider would take Nissan's advice, My Nissan Rogue would peform at its best.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Helpful sales department people, sales manager, service department manager, selection of vehicles, all were great.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Regular service polite, Completely on time. Went above and beyond in answering my technical questions! Knew what they were doing! Honored my coupon. Have serviced my cars for years!

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

About 2 months ago I went to the dealership for an oil change. Have an appointment at 11 o'clock in the morning. around 12 want to go see the service adviser asking where my car was at, he went to go To find out where my vehicle was at. It was still in the parking lot. All they had to say was they were sorry. I waited an hour and I had an appointment and nobody did nothing about it They haven't even started the oil change at 12 o'clock.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Stopped by on my way to the airport to look at a used F150 Lightning Flash. Told them I take it. We shook hands and I came back when I got back into town and it took about 15 minutes maximum to sign the paperwork. And the price for the truck was thousands below anywhere else.

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

While my normal service advisor was on vacation another one, Norman, took care of me and everything went well. Vehicle is running great and team took good care of me.

Purchased a 2018 Ford Explorer from Bates Ford in Lebanon, TN . Everything went well and the staff was polite and helpful, everything went smoothly and no hassles.Thank you!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.