Used Ford Explorer SUVs for sale near Mount Prospect, IL

The team was amazing. I inquired online and was contacted by Crystal who got me to Frank. I had been working with multiple dealerships and on different cars, talking with so many people. Frank was the first person who I truly felt was willing to A. Work with me B. Sincere and honest about pricing C. Just an overall good person. Once I got there, I was met Kiki! OMG Kiki is by far the best sales person I've ever worked with. She identified the pain points my wife and I were having with our previous vehicle. She showed how the Carnival would literally fix everyone. She reassured me through the whole process that I was making the right decision. The whole team worked so well. I honestly felt like I was back in my hometown of Cincinnati OH, buying a car not from a sales person, but rather a friend/family. The sales team, GM and all create such a relaxing, non-pressure environment. Never once did I feel like they were trying to screw me or push something on me. From start to finish the team was honest up front and genuine. I would 100% recommend people to Kia of Lincolnwood. Seriously Ask for KIKI!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Alex was great at answering all my questions....was a great buying experence....Alex was a huge factor on me for buying the car... A++++

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

I bought one new in 2003, 211k miles and still going. In 22 years I have had the following maintenance: 1-Alternator, 2- radiators, 2- water pumps, upper ball joint assembly on front passenger side, valve cover gaskets, 1-set of spark plugs, 2- Power module fuses, replaced head liner and the normal tires and Breakpads. Still has the Ford electrical wiring quirks; door ajar faut sensor lights which in the interior dome light will not turn off. All things considered for the amount of space and towing its a good value.

Outstanding service advisor and technician! All services performed on time at quoted price! Highly recommend!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

We felt ver welcome , sales person let us think about the deal, didn’t pressure us

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Excellent service. I have no complaints. I always bring my car in for yearly service.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I purchased a used car a 2017 Toyota Corolla for my daughter for a very good price. They have great reasonable prices.

We have owned a 2012 explorer since it was brand new. Lots of room for cargo. Lots of leg room Powerful We do routine oil changes on it Amd fix whatever needs tending to…..Our yearly to year and a half maintenance that needs doing is rear bushings that run about 350 The paint chipped on the front hood a few years back but no rust there yet. I am starting to notice a bit of rust starting down by driver door probably from salt from the roads in our Canadian winters. But it handles amazing on ice and snow (with winter tires of course). Driver door rear has started to unstitch. The original Headlights were phenomenal to see down our dark deer filled hiways. However we changed them out and they are not in comparison to what we had. We also just changed our brakes. For having 282+ KMs in it. I will be driving it until it drops

Rich was great - very easy process to purchase my new Ford Expedition. Thanks for everything!

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Just bought an RDX spaceship from these guys. The absolute best car buying experience I have ever had. In more than 50 years. Sebastion, our salesman, was incredible. Spent an enormous amound of time explaining the car's thousands of features, and made all the settings, etc. he thought we would want. Even helped out the next day via facetime when we forgot how some of them worked. And then called AGAIN the next day to make sure we didn't have more questions!!! When's the last time that ever happenned to you? Elson, his manager? More of the same. No BS, no haggling, reasonable on every issue and request; cuts righ to the chase. Found out he jogs near our home and actually invited him to stop by for coffee. When has that ever happenned? Rashard? Continued the same great service. Looking for a car? These are the guys to see.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

My sales guy Andre was a pleasure to work with. He made the sale smooth and took care of business quickly and efficiently.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Richard was extremely friendly and helpful in assisting me with questions I had regarding the many beautiful luxury sedans I had been inquiring about. He went above and beyond with his time, was very respectful and easy to talk to. For that I'm giving HIM 5 stars! He made us feel like family. It was an overall positive experience with him. Kudos to you Richard, you have a fantastic personality! :)

My first new vehicle. I still use it as my spare and my son uses it too for work. It has 368,000 miles and I have only had to replace the alternator and the thermostat (cracked) plus, all the normal militance. It still runs smooth like it was new.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

The finance manager was unbelievable , he realy bent over backwards to get us the very best rate. Then the next day he call and said he even get us a better rate. I can't say enough about this team of true professionals!!!! YOU HAVE A CUSTOMER FOR LIFE !!!!!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

From the moment we arrived, Zee was welcoming, friendly, and incredibly helpful. He gave us plenty of time to look over the car, answered all our questions, and made sure we felt comfortable during the test drive. There was no pressure at all, just genuine support. Thanks to Zee, the whole process was enjoyable Highly recommend.

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.