New and used 2025 Ford F-150 Lightning trucks for sale near City of Industry, CA

Although we did not like the vehicle we test drove, we were very impressed by their excellent customer service. We called ahead of time and they had the vehicle we inquired about freshly washed and pulled out for us to test drive. There were no pushy salespeople, just a genuinely polite and informative staff. We have been to quite a lot of dealerships in the past month and thus far our experience with Villa Ford has been the best.

Ken Grody Ford goes above and beyond! Dean and Austin always take excellent care of us and make every experience smooth and stress-free. Truly outstanding service.

Very pleased with service. Car was ready in just over 1 hour

This is my 3rd vehicle purchased from this dealership. The staff is amazing. Both Julio and Jeffrey made my transaction smooth and easy.

It was a pleasant experience. I would definitely return to purchase another vehicle there. Andre was very good made the whole process so easy. I will be a returning customer.

Everyone and everything was great, but the only thing is I wanted a different car instead if the new Echosport. I seen other deals that were the same on other new 2019's, but the customer service was excellent. Vehicle purchased on March 17, 2020.

Dealer incentives and Ford's incentives made shopping here a better choice. To get the deal I needed. Prices were a bit better than other dealers.

From the moment I called the dealership, filled out the loan application ,to getting to the dealership and sign the proper paper work was a wonderful and pleasant experience! No stress, no nothing! The whole entire staff was wonderful and professional , thank you Sandy, Rene and Nizzar !

Overall was a great experience. No pressure, felt In control.

Si quieres un buen trato este es el lugar ideal, andando buscando un ford Ranger nuevo no disponible en el área donde vivo,cathedral city,decidimos manejar un par de horas hasta west covina,tenían varias trocas para escojer,a mi esposa le gustó la Ranger XLT,que biene muy bien equipada,Juan Valencia y la encargada del financiamiento fueron muy amables, ahorramos mucho dinero..Y el financiamiento fue muy facil, definitivamente volveré a este lugar para comprar mi siguiente carro nuevo..Muchas gracias.

Great experience everyone is friendly went the extra mile to help me finance the perfect car to meet my needs.If your looking for a deal on a new or used car come down to West Covina Ford.

As a customer at West Covina Performance Ford, Manny Hernandez is the most knowledgeable and helpful salesman I've ever dealt with and as a new contact Fiona Doran is service is spectacular. I had an unexpected leak in my rear axle of my truck this week and she got my truck in and out in a single day!!!!!!!!! At a dealer!!!!! She kept her word on the time frame and kept me informed. This was so important because I am leaving this week to go on vacation and needed my truck in tip top condition. She saved my trip!!!!!! I highly recommend this dealer and Service department!!!! Manny and Fiona ROCK!!!!!!!

Just like everyone, I've had to wait a decent amount of time for my vehicle to get serviced, but sometimes you'll be waiting for hours and never know what's going on. The woman who helped me, Mrs. Pamela Allen was a great help and always gave me an update on my vehicles progress, this way I would be able to gage how long I may have to wait and pay. Pamela was a great help!

Great experience and specially the treatment by Ali Khan and team. They made the car buying experience a pleasure. Nikesh and Zohayr were great too. This place is amazing and I will be recommending them to family and friends. Thank you Chino Hills Ford

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

I had the pleasure of working with Aldo and his manager Ricardo. They were both super nice and professional and really went above and beyond to make a deal with us that I was comfortable with. I will definitely come back and also recommend this place to anyone looking for great service. ASK FOR ALDO!

Everything went smoothly. I was shown the cars I was interested in, allowed to go in and see them thoroughly. All my questions were answered. I was shown features about the cars I was not necessarily familiar with. I test drove the car and once I selected the car I wanted, proceeded to purchase it and fill out the paperwork without any problems. The vehicle I chose is beautiful and drives well. I am very happy with the purchase of the car and the process to get it.

I was very impressed with both the look of the facility (as was my wife and she's no pushover) and the knowledge of our salesman Jesus. I have several Ford Trucks and even have an F-150 the same generation, so I know this truck well. Jesus was able to clearly explain the changes from one model year to the next and showed me a couple of things that I wasn't aware of. A week later, I had a question about customizing the suspension and called to speak to someone in the customization department (I'm sorry, I didn't get his name) and again, I was impressed with the professionalism and depth of knowlege.

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.