Used Ford Focus for sale near Bay Village, OH

The customer service that I received from Northeast auto body was far greater than my expectations. Harry was more than willing to make my experience awesome. He even lowered the price of my truck to fit my budget. This is what customer service should be like. Thank you Harry!

Bought new in 2012 with 2.0L 5 speed manual. This car has been exceptional in every way. Never quits! Never stalled! 272,000 miles, 4 spark plugs, original clutch, just normal Maintenance using FOMOCO recommended oil & filters every 5,000 miles (synthetic-blend). It still gets 35-36 commuting and 38-39 Hwy. Incredible little car! Sad I can’t buy a new one!

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

Great experience- 100% online deal. Very smooth and informative. Even did a FaceTime walk around of the vehicle. Have been in touch after the sell and nothing but praise for Alex. Super helpful and always responds. Thanks guys.

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

I didn't think I could ever get a loan on a car. But Barry at Quality Carz got me the loan I needed with payments I could afford. THANKS AGAIN BARRY!

I was never contacted about the TCM Module Re-Call But was about the Door Latches it saddened to know that Ford isn't standing Behind Their Productivity in this simi- Luxury Sports Vehicle it is a Great Vehicle to have is Great on Gas and is excellent in the city and on the Highway I Believe it Could Be Even Greater With The Quad Exhaust Turbine Engine with Shock Absorbsion with all the Bell's and Whistles to Boot

Brenden and Grayson made buying my Traverse such an easy and enjoyable experience! They were helpful, knowledgeable, and made sure everything went smoothly. Highly recommend working with them!

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

2014 Focus SE Hatchback bought in 2016 with 7500 miles. Its currently 2025 and 113k miles. The only repair issue was the TCM failure at 90k. I had to wait 3 weeks for the part to come in all the while unable to drive my only vehicle. Only other problem with this car is the heat shields have fallen loose and rattle. I have thought about replacing this car several times over the past 3 years. I've test driven many similar cars and haven't found any that drive much better. So I keep driving this car.

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

Always helpful and convenient. When my tire was going flat they fixed problem no charge

Bought the vehicle after Ford replaced the transmission due to the known transmission issue with these and it has worked like a dream. I cannot recommend this car enough. It has been reliable, dependable and easy to maintain.

I drove from Memphis TN to Cleveland OH to buy a car from Eddie, I'd do it all over again without a second thought. I've bought many cars but this way by FAR the best experience I've ever had from an auto dealership. Eddie and his wife aside from being very nice and great people, are honest, fair, and genuinely care about the cars they sell and the people they are selling them to. I strongly advise anybody looking for a car to shop here. There's a reason why he's been in business so long. As a business owner, I really like for my money not just to go towards a quality product, but to go to good people, that's exactly the case with Eddie's Auto Broker. Not only will he put you in a good car, but you'll walk away knowing you got a good deal and your money went to a great family and a great business.

Ford Focus was born to be hatchback and manual transmission. I had two in Brazil and this one in US, bought from the first owner and now with 192K miles. No big issues, just normal wear. Stay away from automatics, SAVE THE MANUALS!!!!!

I can't say enough about the customer service I received by Harry. He was kind and caring and worked with me to find a car that would fit my budget. I'm so grateful I found Harry and Northeast Auto Sale!

I love this car, the only exception is the transmission. The clutches jerk hard, only once in a while. It mainly jerks when someone besides me drives and only occasionally with me. Overall, I love this car!

They were a great bunch of people. They, after a while we're able to give me an idea of what I should do to purchase a vehicle. They put me on the right course

This car is exactly what i needed when i limped my old ponitac into the dealer. Unlike my previous car this one is great on gas. It handles smoothly in my opinion. THe only downside i can think of is the trunk is small. even with the seats down in the sedan like i got.

Very straight forward and willing to answer all questions even before you ask. This is the main reason I got my Honda Element EX from them. They made it easy for me to make this purchase, quick fast and easy.

In Aug 2016, purchased the 2013 Fucus Hatch SE used in 2016, with 13,000 miles on it. With 35-37mpg on average with mixed driving. Early on OK without issues. Around 40K miles the transmission electronic control modual, ECM, needed an adjustment. The transmission is a learning transmission. It will learn how you drive and adjust shift points as your driving habits are learned by the transmission. My wife's driving habits are put it in drive and GO! My habits are different. Every now and then I will drive her car and shift the transmission as a manual drive, since the transmission is a manual drive transmission which has been automated. The engine and transmission only makes a subtle gurgle noise when as the car shifts from 2nd to 1st as the car comes to a stop. The car is sporty to drive, sensitive steering, good braking. It reminds be of a less expensive VW Golf. Currently we have 140K miles and the only wear on the car that shows is a failure of the heat shield and since I am a mechanically inclined guy who putters around fixing what is broken, there is wear on the clutches in the transmission, all due by my wife's driving habits of being a speedy driver. Since we already have it and its paid off, I will keep it. I will only purchase a Golf or Jetta when the transmission or electronic control module hiccups. I do realize the ECM has a recall if you're below 1450K miles.

Really good car. Bought my focus 2 years ago, and it was amazing deal. Was by the far best deal on the lot. There was a Corolla on the lot, which was way older, had a higher mileage, and was $500 more. I said no way, stick it Toyota. I’m going American, and I am so glad I made that choice. My focus didn’t disappoint me at all, with a well designed well thought out interior design, and sporty exterior styling. Very comfortable and quiet ride. And impressive gas mileage. 37 MPG on the highway, and around town about 33. Awesome gas mileage, and it only costs me $50 a week for a full tank. Been pretty reliable, did have a few little transmission hiccups. But took it in and were soon fixed under warranty. Other than that, no other reliability problems to report in two years of ownership. Definitely recommend this car.

I purchased a new Chevy Colorado. The salesman was John Zvosecz. This was a great experience. There wasn't any high pressure. I took the truck for a test drive and that sold me. John showed me how all of the controls work. After I purchased the truck he took me to the gas station and filled the tank. That cost $75.00. Very Happy

Just purchased for a replacement to a 300,000 mile escape, it’s the sel model so creature comforts are few but for the price it is optioned pretty well, the 4 cylinder was averaging 37 mpg on my 2 hour drive home with plenty of power, plenty of room inside do a small car for 2 people and maybe smaller kids in the back seat but it is a smooth ride for the small package. I will use it as a work vehicle to commute the 3 to 4 hours each way to work

Great transaction. Super easy to deal with. Everything was ready to go for us when we got there. In and out quickly!

I bought my 2017 Ford Focus SE 1.0L Manual New and only had minor issues with it it that was covered under warranty. only issues I had was the PVC needed to be replaced and the CV Axle seals. The Focus rode great, I ended up getting 45+ miles per gallons using 93 octane fuel and a pedal enhancer, made a world of a difference. She was a peppy little car. I loved the Black interior, the seat were fairly comfortable. I ended up trading it for a small SUV for more room because my son was growing so fast and needed more leg room for him. I regretted getting rid of it and just should have kept for my commute to work.

I use to deliver these guys mail 30 years ago, so if they’ve been in business that long I decided to buy a car and I’ve had no problems what so ever Thanks Brian, your the best!!!

I've only owned this car for a couple of weeks, but I love it! Right from the start, I felt very comfortable driving it (a lot of cars take a while to "fit"). My only complaint is that the hatch area is small, but then this car is a lot smaller than what I usually drive. I just have to get used to that. I love that it has automatic lights & high beams, GPS navigation, a backup camera and a way to sync my phone easily.

I would recommend this dealer to anyone they are the most awesome person you could ever meet. MR.Berry is so friendly and awesome. The girls are awesome to they all friendly and do everything possible to help you. It was my first time visiting them and I could say I have visit alot of dealer and nothing like this one. I love them all.

This is the second 2009 Ford focus SE that I’ve owned. The first one had 147,000 miles on it with nothing needed but regular items. Tires, battery, regular oil changes at 5000 mile intervals and never used any oil between changes. If I kept my foot out of it, I got 38 to 41 miles mpg, if I pushed it I still got 35 at 80 mph. This one has 79,000 miles on it and I have not done anything but tires. It’s nearly as clean as off the showroom floor, as I keep my cars clean. I am very happy with this car. Depreciation is so low now, insurance is low, no payments with interest, make this an exceptionally cheap car to own. Reability has been second to none for me. Highly recommended but very hard to find a nice one with a regular maintenance performed and no rust. You can’t go wrong with the value of this car, great commuter car or for a new teenage driver. It’s rated safe. It’s also very comfortable to drive for a whole day.

My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.

I've had this car for a while and not once have I had any issues. the transition problem is a known thing for the automatic version, but I drive the manual Ford Focus and I definitely recommend it

First off I almost never write reviews, especially for car salesmen. With that said Harry is an outstanding person. He treated us with the upmost respect. He stayed after his business hours to help us find the right vehicle. My wife and I highly recommend Harry to find you the right car!

I really like this car a lot. It's has decent m.pg. I like that it doesn't have a gas cap. Love everything but, I can't see around the head rest very well, tried to take them out, but you can't